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Cannot check for purchases,

I've been having problems since about 8pm this evening with iTunes. I've been buying stuff from the store, checking for available downloads, trying to check for purchases... and I keep getting this message, despite the fact that I have no problems accessing the rest of the Internet (inc. this site), and two different speedtest sites report 39Mbps download and 8Mbps upload.


Is there some local fix, or could the iTunes servers possibly be under heavy load, what with the iTunes Radio having recently been enabled?


User uploaded file

iMac, OS X Mountain Lion (10.8.3), 3.4HHz Intel i7, 256GB SSD, 8GB RAM

Posted on Nov 6, 2013 1:33 PM

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1 reply

Nov 8, 2013 12:53 PM in response to m0thr4

Hello m0thr4


Check out the article below to ensure that you can access the iTunes Store. Also look in the iTunes Store in the Purchases section to see your purchases and download them.


Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368


Downloading past purchases from the iTunes Store, App Store, and iBooks Store

http://support.apple.com/kb/ht2519


Regards,

-Norm G.

Cannot check for purchases,

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