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Itunes and Ipod freeze

Hi, im currently running on a Windows 7 64-bit OS, and using a iPod classic 160 GB and using iTunes version 11.1.3.8.


I never had this problem before on my old (Vista 32) OS, but today whenI hooked up my iPod to re-add my library to my iPod it said, like it used to on my old OS, that there was something wrong with my iPod and asked to scan, so I did and it eventually connected but it wouldnt stay connected, since my iPod is old I decided to restore it to factory setting since it would only need to re-download all 32,000 + songs all over again. This is when the problem happened, after it restored to factory setting iTunes froze. I could unplug my iPod but iTunes would still be frozen, I would have to force restart or hold the power button down until it would close. Iv checked all kinds of forums on here to see if anything would fix this issue, ex. http://support.apple.com/kb/TS3219 or https://discussions.apple.com/thread/2151907?start=615&tstart=0, and nothing worked, when I plug in my iPod it will ask to scan or continue without scanning ( and either option still leads to freezing) and then iTunes will freeze along with my iPod. It says it connected but it wont sync. I pulled up "computer" and tried to right click my iPod to format it and it will freeze "computer" and it will "Not Respond" and if I close, restart, or wait for it to respond itll stay frozen. Can somebody help me? Iv tried everything I found and nothings worked.


Thanks.

iPod classic, Windows 7, Itunes freezes and wont sync

Posted on Nov 6, 2013 4:15 PM

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Itunes and Ipod freeze

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