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I want to turn on touch ID for iTunes & App Store

When I try, the feature is grayed out. I looked at my settings for iTunes & App store and my Apple ID is entered and when I click it i have the option to 'sign out' so I believe I am signed in. Any ideas on how to enable this feature?

iPhone 5s, iOS 7.0.3

Posted on Nov 6, 2013 3:58 PM

Reply
10 replies

Nov 7, 2013 9:03 AM in response to ckuan

I have went in and enabled restrictions - it didn't work. I then enabled restrictions and disabled iTunes Store, Installing Apps, Deleteing Apps, and In-App Purchases and I am still not having luck with getting the option to tun this on. The 'requrie passwork' is also set to 15 minutes. See pictures as maybe I am in the wrong place.User uploaded fileUser uploaded fileUser uploaded fileUser uploaded file

Nov 7, 2013 1:02 PM in response to koman12

That's the opposite to what you should have done.

Options in Restrictions should be ON are

iTunes Store

Installing Apps

In-App Purchases


Try sign out in Settings > iTunes & App Store > Apple ID: > tap here to sign out.

Reset iPhone: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data.

Sign back in.

Feb 19, 2014 8:20 PM in response to ckuan

Hi,


Please do the following setting :-


Setting > General > Restrictions > turn on the restrctions Note: You have to allow installaing apps, In-app purchases etc ie, should be green.


Settings > Touch ID & Passcode > Touch ID> iTunes & App Store > trun to on


Settings > Touch ID & Passcode > Require Passcode > Change to immediately


Then if you purchase any app Touch ID window will prompt automatically , you cand enter password or use touch ID....


Hope this will help you......

I want to turn on touch ID for iTunes & App Store

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