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Can't video with AIM on imessage mavericks

cannot video chat using my aim account on imessage since I "upgraded" to mavericks on my macbook pro I'm told by a genius in the Apple Store that AIM client is no longer being supported and he is seeing more problems like mine. What is a solution?


I can see other people, I can type chat. I can send them an invite, they get it and accept, then nothing. They never pop up on my system and my video doesn't pop up on their machine.

MacBook Pro, OS X Mavericks (10.9), This just started

Posted on Nov 6, 2013 6:48 PM

Reply
5 replies

Nov 10, 2013 12:43 PM in response to snappsny

HI,


I Video chatted to one of my AIM buddies for an hour last night, both of using Mavericks.

I also have an @Mac.com and an @icloud.com AIM Vaild Apple IDs and two other AIM IDs logged in as well


If you are not seeing Video or Audio Only invite then check the Firewall.

System Preferences > Security an Privacy > Firewall tab.

If ON use the Options Button

Allowed Signed Software should be ticked.

Messages and IMAgent should appear in the list





User uploaded file
8:43 pm Sunday; November 10, 2013


 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Nov 11, 2013 12:41 PM in response to Ralph-Johns-UK

Thanks Ralph:


It is from an AIM to an AIM over imessage. I've spent over 3 hours with 2 different Apple tech support people. No luck. I can video in the separate AIM chat app. I can video using my mac.com id, but that uses facetime. Only in imessage it doesn't work. Finally a tech did a capture to send the data to the technicians at apple to see if anything can be done. If not, reinstall of the OS is next. It really makes no sense.

Nov 11, 2013 2:07 PM in response to snappsny

Hi,


This bit makes no sense:-


It is from an AIM to an AIM over iMessage.


To be very clear.

Messages is the App.

It can do AIM, Jabber, Yahoo, Bonjour and iMessages accounts (5 types)


Only AIM and Jabber can do Video (And Audio Only chats plus Screen Sharing) from within the app.


Stay with me as it now gets a bit quirky.

Ever since iChat 1 came out various Apple Issued IDs have also been valid AIM Screen Names.

In the early versions of iChat you used to Add the ID in the App Menu > Preferences > Accounts Use + icon at the bottom of the list > new Add Pane in it's own @mac.com section.

Later this become the MobileMe @me.com IDs

Currently it is the early iCloud issued @me.com IDs and the later @icloud.com issued IDs.


So, that is AIM registered Names plus @mac.com, iCloud issued @me.com and @icloud.com Apple IDs


An History Aside.

At iChat 3 Jabber was added to iChat

At the time Google started GoogleTalk which is run on a Jabber server.

In iChat 4 this was added as a separate option (you had to manually change the settings in iChat 3 to get it to work as Google uses their Mail IDs, of which there are two types, and called their server something else so the naming convention other Jabber servers have is not stuck to.)


More Recently (around Lion) Facebook turned on their Jabber Server.

Users can enable "Chat" and get a Chat ID linked to their Facebook ID.


iChat 6 added Yahoo as a text Only option.


The Add Account pane has changed format in Messages 8 just to add to the confusion by becoming a slide out item. I am not sure why Apple has listed the AIM choice as AOL (although AIM does mean AOL Instant Messenger)

User uploaded file

So, (again) an Apple ID as the iMessages account will invoke FaceTime when you click the Video icon top right of an ongoing text chat (iMessages)

An Apple ID added as an AOL/AIM Screen Name in the slide out in the pic will do AIM to AIM Video within the App (iChat Style)


You and your Buddy may both have Jabber Valid IDs that you can add to Messages that will also do iChat Style Video.


This means from iChat 2 (the first to do Video) through to iChat 5 you get AIM/Apple Issued IDs Screen Names and Jabber IDs including Google talk and Facebook Chat enabled accounts plus the default Bonjour account that can do Video (Audio an Screen Sharing.)


Yahoo gets added in iChat 6 but cannot do Video.


iMessages added in Messages ver 7 (the numbering continues from the iChat versions) does not do Video within the app but invokes FaceTime fro 1-1 video only.



When Messages does what I am calling iChat Video in this post it sends out a Visible Invite to your Buddy on port 5678 using the UDP Protocol.

This ports needs to be open to accept the reply (Acceptance by the Buddy)

The same port needs to be open if they Send you an Invite.

This is why I said Check the Firewall.

This is more likely to be Off with the Upgrade but settings could also be corrupt.


There is a chance it is your router if you used Port Forwarding and the Computer has changed IP in the Upgrade.


To be very clear your @mac.com ID may need to be added as the iMessages ID AND the AIM ID to be able to use it as the AIM (iChat Style) Video.

This can take so work to make sure you are connecting to your Buddy (and not a Contact) if using just the Main Messages window and not displaying Buddy lists.

In the "To" spot use the reveal arrow drop down at the right hand end of their name.

This will tell which ID of their's you are connected and which ID of Yours.

In this Pic I am about to AIM Messages another Account I have logged in but I could also change it to iMessage myself at my iPhone number.


User uploaded file


I was sure with the first post that you were clear on the differences but with you last post I am not so sure.



User uploaded file
10:07 pm Monday; November 11, 2013


 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Nov 12, 2013 1:17 PM in response to snappsny

Hi,


Other than the fact you can possibly use an Apple Issued ID as the AIM Screen Name and the iMessages "registration" ID there is no interaction between AIM and the iMessages account.


For Others.

The AOL item as it is listed in Mavericks/Messages 8 will accepted the same AIM and Apple issued IDs as the AIM and various Apple variants did in iChat and Messages 7.

Quite often AIM registered name does not need the @AIM.com (Or @AOL.com) suffix to the name.



User uploaded file for the User uploaded file Points



User uploaded file
9:16 pm Tuesday; November 12, 2013


 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad


Message was edited by: Ralph Johns (UK)

Can't video with AIM on imessage mavericks

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