Late 2013 Macbook Pro Retina 13'' Wifi Issues

I tried the driver rollback here on a MBP Retina 13" late 2013 with no success, much more unstable > unuseable!

- even more disconnects

- lot of packetloss

- with bluetooth turned on it's unusable with this driver:

I went back to the original 10.9.1 driver which is:

How is you wifi scannig bevhaiour? If I click the Airport icon it takes sometimes very long to find networks, and even after the first results lot of seconds later their appear more networks > especially in envoirements with lots of wifi networks...

Update on latency /ping problem

1. Commenting on some recent posts here - as I have already written before - the problem is not related to maverics. It is either hardware or hardware firmware - at least in my case (two new rMPBs with identical problems). During tests with applecase senior advisor we have verified ping in recovery mode (before OS is loaded) and the problem is the same.
2. Some said it is not a problem, but the feature of power saving. Personally I do not have wifi interrupts, "just" ping latency problem. I do agree that in most cases the latency dissapears under network load (eg while in time machine backup or file transferring ping is perfect), but unfortunately this is not just theoretical problem. I have noticed it because my wife were complaining her favourite Internet radio station is interrupting a lot on her new rMBP - while her old MBA works perfectly. I tested both side-by-side and latency problem impacted new machine. So there are concrete negaticve outcome of this issue. In my case - while streaming from Internet (and buffering is not very good) it impacts listening (or watching - I tested ping while watching youtube and lost packet/latency are present as well) experience
3. I planned to visit genius with my machines, but after some tests I made is store (all tested new macs, with the exception of classing macbook pro, had the same problem) I decided to wait. I have applecare so have some time. Don't want to replace machine, just to receive new with the same problem
4. POSITIVE - apple senior adviser from engineering has contacted me this Saturday via email asking for contact details. He would like to discuss the issue. It looks apple finally recognized the issue and is working on. Looking forward.

my config:

- new 2013 rMBP (13" & 15") + new Time Capsule + wifi ac (5GHz)

Have you or anyone else been looking at the re-authentification as a problem in secured networks? iI dont have that much high ping times, but I have dropouts and I recently came over this discussion that pretty much describes my problems. As far as i understand; I´ts about how some networks, like wpa2-eap-peap, re-authenticate the connection. Mac os x may have some problems regarding delivering and/or trusting certificates for the re-auth.

http://community.arubanetworks.com/t5/Education/MacBooks-wpa2-eap-peap-reauth-de lays/gpm-p/90950

I have 7 days left before I can return my brand new 15" MacBook Pro. Ping seems long and WIFI needs to be turned off and on again many times a day. Sometimes even a few times per hour.

It's bad news that Apple hasn't yet responded.

Apple has responded to a couple of people in this thread (including me) last saturday. I think they are aware of the issue. I specifically asked when this problem will be fixed. I will order a new MacBook only if I know it has been addressed (maybe in 10.9.2).

Also i have heard that Sony Vaio Pro users are complaining about similar problems. Part of it might be due to the Haswell chipset and drivers. On the other hand, two colleagues of mine have wifi disconnects on their Ivy Bridge retina MBPs (but apparently no performance problems).

Edit: One of them actually has performance issues, while his ipad behaves normally on he same wifi.

Message was edited by: johnniecache

Francescox wrote:

all day on windows, I've done a lot of testing, Retina 15 basic absolutely perfect. 20 minutes by OSX, 115 ms, 89 ms, 68 ms. the problems are in Mavericks....

I Agree. I have tried VMware and Windows 7. using a wifi-dongle I still have problems in mavericks, but if I give the USB-device directly to WMvare(running windows 7) the connection seems flawless. I have a slightly different problem where I keep loosing connection for 10-15 seconds at random intervals, but my conclusion is the same; this issue is caused by software, not hardware.

I will try sharing the VMware connection to mac os x. Seems to be the only way to get a proper connection is to run windows after all :/

Interestingly the ping latency problem had popped up with 2011 MBP and Apple seems to have fixed it later.

http://forums.macrumors.com/showthread.php?t=1111925&highlight=ping

The topic was not widely discussed that time around I guess. This time due to wifi drop issue, the ping latency is noticed by more people. Just guesses...

Well got to say that after I deleted preferences, created new network location (just in case) and put wifi on the top of the list – wifi works since. Before I had to flip if off and on almost every hour, now it just works. And I was about to go to the service center.

I ordered my macbook pro yesterday, despite the apparent wifi-problems

I will let you know if I have issues too.

Fellas

I tried everything, no luck. I could connect to my private wifi, but no others. All said Connection failed.

My soultion to make wifi work again, was install Maverick on top of my current Maverick installation.

I downloaded Maverick. Didnt have time, when it asked to continue I closed it.

Anyway, the Maverick installation had been downloaded, 5gb or so. It's an app Named "Install Maverick .."something... app.

So, used that App to install Maverick on top of my existing Maverick. 1 hour after, the issue is now gone.

LOTS of fustrations, but a fix. Hope it doesnt come back.

Cheers

Hi,

Just want to add my experience with this problem. My macbook pro retina 13 arrived yesterday and after installing all updates I surfed a little bit on the web and saw some youtube videos. I was in the same room of the wireless router and I started to notice some slow down and even disconnections. I even captured one with the diagnotics tool.

I measured ping times to my router and they were very high (more than from 150ms to 8000 ms). I even got timeouts and lost packages. On my windows laptop I was getting ~1ms ping times.

Today I brought the laptop to work and I tested it side by side with a macbook pro retina 15 mid 2012. While the mid 2012 was performing 7.9ms on average my late 2013 macbook pro was performing 130ms and in the worst case 300 ms.

I tested with 3 different networks and my macbook pro performed this bad on all.

I contacted apple care and they will replaced this unit. I'm afraid that I will not solved the problem...

Does anybody have normal pings and the wireless working as expected?

PS: I know is off topic but I checked the system logs and even after the updates I still have log messages about the keyboard / trackpad problem. Maybe you should also check yours.

Best regards

I don't think anyone has "normal" ping times with the latest driver. This driver replaced an earlier one that did not have the ping latency problem (for most people), but did seem to have problems with dropping connections and reconnecting after sleep. There's a lot of discussion whether the slow pings are a "feature" or issue. For me, it's definitely an issue as this behavior goes hand in hand with slow wifi overall (slow browsing, etc.).

You could consider trying the older driver. It solved the ping latency and low wifi for me (I didn't have the reconnection after sleep issue). I wrote a howto with a couple of scripts to make it easy (and safer):

https://discussions.apple.com/thread/5535320?answerId=24476514022#24476514022

Zip file you'd need:

https://www.dropbox.com/s/s6un9ou3cnxvq2q/ReplaceDriver.zip

If you decide to try it, please let us know how it worked out.

It doesn't exactly reflect the issues I'm having (actually doing better on 11g at home), but this is one of the best, most comprehensive analyses I've read thus far:

http://www.midwesternmac.com/blogs/jeff-geerling/2013-macbook-air-wifi-problems

I think that the rMBP and MBA wifi issues are virtually identical because they use the same broadcom chipset.

Just received my MacBook Pro today. After registering and stuff I quickly did a ping test on terminal with the command:

ping -c 20 192.168.0.108

PING 192.168.0.108 (192.168.0.108): 56 data bytes

64 bytes from 192.168.0.108: icmp_seq=0 ttl=64 time=0.082 ms

64 bytes from 192.168.0.108: icmp_seq=1 ttl=64 time=0.120 ms

64 bytes from 192.168.0.108: icmp_seq=2 ttl=64 time=0.123 ms

64 bytes from 192.168.0.108: icmp_seq=3 ttl=64 time=0.146 ms

64 bytes from 192.168.0.108: icmp_seq=4 ttl=64 time=0.119 ms

64 bytes from 192.168.0.108: icmp_seq=5 ttl=64 time=0.137 ms

64 bytes from 192.168.0.108: icmp_seq=6 ttl=64 time=0.136 ms

64 bytes from 192.168.0.108: icmp_seq=7 ttl=64 time=0.121 ms

64 bytes from 192.168.0.108: icmp_seq=8 ttl=64 time=0.138 ms

64 bytes from 192.168.0.108: icmp_seq=9 ttl=64 time=0.140 ms

64 bytes from 192.168.0.108: icmp_seq=10 ttl=64 time=0.140 ms

64 bytes from 192.168.0.108: icmp_seq=11 ttl=64 time=0.157 ms

64 bytes from 192.168.0.108: icmp_seq=12 ttl=64 time=0.083 ms

64 bytes from 192.168.0.108: icmp_seq=13 ttl=64 time=0.147 ms

64 bytes from 192.168.0.108: icmp_seq=14 ttl=64 time=0.150 ms

64 bytes from 192.168.0.108: icmp_seq=15 ttl=64 time=0.122 ms

64 bytes from 192.168.0.108: icmp_seq=16 ttl=64 time=0.137 ms

64 bytes from 192.168.0.108: icmp_seq=17 ttl=64 time=0.117 ms

64 bytes from 192.168.0.108: icmp_seq=18 ttl=64 time=0.137 ms

64 bytes from 192.168.0.108: icmp_seq=19 ttl=64 time=0.147 ms

--- 192.168.0.108 ping statistics ---

20 packets transmitted, 20 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 0.082/0.130/0.157/0.019 ms

I am not an expert on the wifi issues. But the 192.168.0.108 IP is the address which shows up in my control panel. So I guess this is the right one to ping?

At this moment I still have Mavericks 10.9.

My router is a sitecom wlr-6100. At this moment if have some setting set on on, on the router where it checks if a website is safe. That ***** because it slows down the browsing a bit, and I need to turn it off, but maybe it has an effect on the latency. I don't know.

The pings look right, but as I said I am no expert. So if my ping command is wrong somehow, let me know.

If I can do other testing, let me know too. If things still go downhill later I'll let you know too.

Off-topic. The laptop is great.

First of all, congrats on your buy 🙂

I get a feeling you are not using the Router IP but pinging the IP of your machine. You could get the Router Ip by going to network settings (TCP/IP Tab in More Options)