Late 2013 Macbook Pro Retina 13'' Wifi Issues

phoneuser wrote:

Questions:

1). Anyone has this problem with a fresh installation of mavericks? I am wondering if this is from the restoring from a d backup. I did not have this problem with maverick on my 2009 MacBook though.

There's no way of telling whether it's really 'this problem' (I suspect there are a number of problems canvassed in this thread), but, yes, I have unreliable wifi (random network slowdowns, dropped packets to local router etc) with a fresh Mavericks install on a late 2013 13" MB Pro.

2) at this point, does it make sense to go to apple store at all? I mean the best result is they replace it with a refurbished one. But it seems to be a known issue with all of them. Mine is only 2 month old and I'd rather not have the refurbished one with the same problem.

I would if I had a local store (mine's a couple of hours away which isn't worth the trouble to me).

Even if you decide not to take the time, I'd encourage you to bring it up with Apple in some way (though online support, or a bug report). Secretive and unresponsive though Apple often seems, they do respond to customers if the pressure builds up, and it really needs to on this issue.

I'm using an rMBP 15 (late 2013) and had the same problem (can't find IP) since my latest apple software update. Delete library/preferences/systemconfigurations and reboot worked for awhile, but does not solve the wifi issue permanently. However, my MBA (late 2011) and MBP(late 2010) works fine with OSX10.9 in the exact same wifi environment, so I have to believe this gotta to do with the hardware.

Not necessarily, it could be the software is not compatible with the new hardware. Have anyone gone to the apple store and have it replaced and worked fine? or this is a dead known issue with this model. I am going there but I don;t know what to expect...

Already booked Genius bar for a full examination, as this is what the phone support offered. At least, hope it finds out the cause of this.

Per this other thread full of people with the same stupid issue- Genius bar recommended replacing their current router and/or modem with an Apple Airport which is, needless to say, a pretty crappy fix since it doesn't touch the actual problem or help when using other networks.

https://discussions.apple.com/thread/5484494?start=0&tstart=0

Nowhere in Apple's advertising for the MB Pro does it say its wifi only works properly with Apple routers, so that's a non-starter. I wouldn't be leaving a Genius Bar appointment with that as the only proposed 'answer'.

This is false advice. I have an Apple Time Capsule and I still have this problem. The Time Capsule also has no problem maintaining connections with a 2011 MacBook Air, 2009 MacBook Pro, multiple iOS devices, TiVo's, etc.

It is only the 2013 rMBP that has issues.

The router is not the problem!

Nowhere in Apple's advertising for the MB Pro does it say its wifi only works properly with Apple routers, so that's a non-starter. I wouldn't be leaving a Genius Bar appointment with that as the only proposed 'answer'.

i can confirm that. I got an airport extreme and it showed the same problems again. I returned it and got a Netgear R6300v2 now, NO disconnects there on 5GHz!

Your other option is an external wifi adapter, some people in this thread have done that.

Or you keep waiting for a driver fix, but it might never happen.

If a "Genius" proposed this to me, I'd accept it as advice on the basis that Apple amends its MB advertising and tech specs to say its wifi only works properly with Apple routers.

DON'T WASTE ALL YOUR TIME GOING TO THE IDIOTS BAR REGARDING THIS ISSUE. THEY WILL TEST IT ON THE SPOT AND PING THE SPEED. AND THE RESULT WILL HAVE NO ISSUE I GUARANTEE. BECAUSE THEY ARE F***ING USING A 5GHZ BAND AND FREAKING FAST WI-FI. SO IF YOU ARE USING 2.5GHZ BAND YOU WILL STILL HAVE PROBLEM.

APPLE SOLUTION:

BUY A F***ING 5GHZ OR AC ROUTER AND THAT'S IT! THEY WILL NEVER FIX THIS ISSUE EVEN WHEN THEY MAKE OS 10.10+ AND MACBOOK PRO 2014 AND UP THIS WILL STILL HAVE THE SAME WI-FI ISSUES AS BEFORE. SO EITHER DEAL WITH A WINDOWS MACHINE OR MAC OS X MACHINE. THEY WILL NEVER EVER FIX THIS.

Been to the Genius Bar 4 times and had 5 phone calls to Apple. The MBPR is completely useless and is only 1.5 years old. It's been having problems since the day I got it. One of the "Genius Bar" idiots told me that because it wasn't having the problem at Apple then there shouldn't be a problem at home. He wiped my internet history and got rid of as much excess files off my computer as he could, then sent me on my way. I could have done that! The past 3 times it was sent to Apple. The first time they replaced the network card, the second time they replaced the entire wifi system, and the last time they replaced... wait for it... the battery.

I have no idea what the **** they did other than the battery replacement the last time, but after starting it up when I got it back it is no longer able to function at all. I tried moving a screenshot to the recycle bin, waited 3 hours for it to try and complete this... difficult task and then cancelled it. This cancellation request took another 2 hours before I gave up and rebooted.

Then again rebooted is probably the wrong word as it didn't boot back up at all. If anyone happens to come accross this discussion when trying to decide between the standard Macbook Pro and the one with Retina Display. DON'T GET RETINA (plus your eyes will thank you too).

since so many people here are having the same problem, I was wondering if anyone from Apple would actually read this at all? Otherwise they gotta do something about it.

no such luck. its a user-to-user forum. apple just runs it. they couldn't care less about what is posted here.

By the way, my replacement MBPr has the exact same problems.

I give up. I'm betting that all of them have the problem and Apple doesn't want to address the issue or recall the MBPs.

Pretty sad for World's No.1 Tech Company.