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All replies
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Helpful answers
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Feb 4, 2014 10:39 PM in response to ShaneD90by grobbins,If people are still having this problem, a solution is in the works. I've had the same problem several times a day since buying a 15" MBP retina over two months ago – until tonight. After 4 or 5 consecutive Genius Bar appointments, hauling in a Time Capsule and two Macbooks to reproduce the issue, I got a call this morning saying Apple was now acknowledging this issue and had a fix that works on about half of these machine. They were about to do a ~$700 hardware repair on my machine (which seemed odd to me), replacing my display/WiFi antennas and the BT/WiFi card. Instead, they went through a series of steps to clear out all settings related to WiFi AND BT. I'm sorry I don't have the complete details – they said it couldn't be shared with me – but it includes removing Keychain records that relate to wireless, removing registered BT devices and clearing out known WiFi networks, etc. While I'd noticed that disabling BT usually solved the problem, I hadn't thought of clearing out BT and Keychain settings. Since both wireless technologies are handled by the same card, it makes some sense. For me, it worked right away. I was told a system software update would be coming out soon (sounded like a week or two tops) that would incorporate this. But, in the meantime, I'd recommend going to your local Genius Bar and asking them to look it up.
-Garth
Carlsbad, CA
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Feb 5, 2014 11:30 AM in response to grobbinsby webwude,Even after applying the patch my connection via AC still drops from 300MBit back to 7 (see previously posted screenshots) and stays low...
I guess I will have to stay with non-5GHz-Network, at least with my MBPr.
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Feb 5, 2014 12:02 PM in response to webwudeby johnniecache,I know this not a good solution, but what router are you using?
On my MBPr i have several issues on 2.4 GHz g and n WiFi, but guess what: on my new Netgear 6300v2 the 5GHz 802.11ac is the only thing that works completely without problems!
I am only curious if the speed improves with the new driver, currently i get no more than 23 MB/s. In most online reviews people got more than 30 MB/s on this router.
I am waiting for a few more days, if there is no 10.9.2 out by then i'll test the driver update posted in this thread. Thanks to the creators!
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Feb 5, 2014 10:18 PM in response to Topfjoerby joebogdan,I followed the instructions but checked on restart and it does not look to have updated:
Broadcom BCM43xx 1.0 (5.106.98.100.22)
Tried it again, same results...
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Feb 5, 2014 10:22 PM in response to joebogdanby dannyzia,I attempted to install also after changing permissions to allow all access. Howver the script did not work, 'terminal' just didnt open at all when trying to firstly backup drivers.. nothing happened.
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Feb 5, 2014 10:35 PM in response to johnniecacheby webwude,I am using TP Link Archer C7 - no problems with G or N, but major problems with AC - drops from 300 to 7 MBIt using alternative WiFi menu...
It might be the combination of both devices - astonishingly with a smartphone using AC, no problems at all.
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Feb 5, 2014 10:44 PM in response to webwudeby galileo123,Hi webwude,
I think it is more to do with the macbook itself. If you look at the thread, for those people who complained to Apple and got their macbook replaced, a (large) number of them reported that the problem was gone with the replacement laptop. For me, my 13" rMBP replacement will arrive tomorrow. Cross finger, given that I have not replaced anything in my network, I can test tomorrow if the source of the problem is indeed a hardware or is it just really software.
My fear is that the new 10.9.2 fix might just be masking the real hardware problem from manifesting and showing up to us, users given that for other people in this forum, the replacement macbook solved the problem.
Talking to the Apple Support on the phone, they said that they are surprised on the amount of dicsussions here as compared to the actual number of real cases reported to them. Apparently there is a mismatch and that it seems people are content to try to solve the problem on their own. So the problem might not be flagged internally in Apple as epidemic.
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Feb 5, 2014 11:04 PM in response to galileo123by Nick Payne,gallileo123:
I have a Case Number at Apple, but I am not rushing to my local Service Provider because I am not living in the US and here it's a different story. Last time I had to come over 4 times before I managed to proove that there is an issue with Trackpad and manage them to replace it.
I need to work. If 10.9.2 will fix the issue, I can wait, since the update seems to be around the corner. Arguing with the service provider - no time for that. If 10.9.2 does nothing - I will go there.
Just for the record, I have two 2013 notebooks - Pro and Air. Both are having issues, but Air is not that bad.
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Feb 6, 2014 6:55 AM in response to Denis Papinby AsteriskGo,As most of you, my MBP 13" late 2013 was suffering from this problem as well...
I just updated the driver with Denis' script. Had a few problems running the script as it wouldn't start the terminal. Opening the content of the scripts and directly running the Apple Script resolved this.
Although I can't really tell the difference on the long term, it seems that the problems have been fixed! Thanks a lot, Denis
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Feb 6, 2014 9:34 AM in response to ShaneD90by Piddl Myday,It seems to work, but I don't know why
Just try this: http://www7.pic-upload.de/06.02.14/17an8e4hpx3w.png
I changed the channel width from "auto" to "40MHz" and the macbook's wifi works fine
Macbook: Late 2013 - 15 inch (max equip)
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Feb 6, 2014 10:29 AM in response to galileo123by webwude,I just opened a case myself - tomorrow morning I will talk to a supervisor let's see...
I just checked, the system information still shows me the old number, even after reboot...
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Feb 6, 2014 11:33 AM in response to nirmaltsby Denis Papin,I hope Apple will understand I am only trying to fix a problem they created by delivering faulty laptops.
Why don't they provide fixes themselves? Do they care?
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Feb 6, 2014 11:37 AM in response to Carl_UKby Denis Papin,@Carl_UK : you can thank topfjoer too, it's a co-production
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Feb 6, 2014 11:43 AM in response to Denis Papinby Carl_UK,thankyou topfjoer for the fix @:O)
Almost 62,000 views now, I wonder how many are Apple staff.
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Feb 6, 2014 11:43 AM in response to dannyziaby Denis Papin,The terminal does not show up when you backup. The script only creates a folder on your desktop.
Did you follow all the step carefully, the original ReplaceDriver folder must be on the desktop too.
Many people ran the script so I guess it works.