ShaneD90

Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

My new MBPR's wifi is very slow and constantly drops the connection, although it is showing that it is always connected. If I restart the computer it fixes the problem for a little bit then it starts again. I have a 2012 Macbook Pro on the same network with no isseues, and I will have to use it sometimes just to be able to browse the web. Is there any way to fix the issue on the new Macbook?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Nov 7, 2013 7:38 AM

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Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

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  • by cb12394856,

    cb12394856 cb12394856 Mar 5, 2014 2:44 PM in response to mukomval
    Level 1 (5 points)
    Mar 5, 2014 2:44 PM in response to mukomval

    mukomval wrote:

     

    I still got the problem with wifi disconnecting. I have updated to 10.9.2 and i still got this trouble.

    Can someone give me some hint?

     

    Unfortunately, if you look through this 35-page thread, you'll see more questions than convincing answers. It seems there are a bunch of problems, ranging from hardware faults (requiring a warranty return) to incompatibilities between Apple's wifi stack and some routers.

     

    I've tried all the hints and tips here and still have some problems.

     

    Out of interest, what router do you have?

  • by johnniecache,

    johnniecache johnniecache Mar 5, 2014 10:32 PM in response to Marcel Martens
    Level 1 (5 points)
    Mar 5, 2014 10:32 PM in response to Marcel Martens

    The "Time Capsule" is not good for testing transfer rates. Here a review from MacWorld:

    "The Time Capsule’s network performance improved only a little when copying a single 10GB file from the iMac to the MacBook Air, to 134 mbps (averaging 10 minutes, 13 seconds). Copying that same file back to the MacBook Air: 163.5 mbps (about 8.5 minutes). Obviously, none of those figures are anywhere close to WiFiPerf’s result of more than 450 mbps."

     

    A real NAS needs some decent hardware to get Gigabit Transferrates.

     

    P.S. Actually it would be interesting to see what transfer rates one gets with an ethernet cable connection on the Time Capsule. That should clarify what is the bottleneck.

  • by johnniecache,

    johnniecache johnniecache Mar 8, 2014 11:23 AM in response to ShaneD90
    Level 1 (5 points)
    Mar 8, 2014 11:23 AM in response to ShaneD90

    Does someone know if there are any changes in the 10.9.3 beta?

    new wifi driver or old one?

  • by cb12394856,

    cb12394856 cb12394856 Mar 8, 2014 9:18 PM in response to cb12394856
    Level 1 (5 points)
    Mar 8, 2014 9:18 PM in response to cb12394856

    I've actually solved the remnant problems I had after updating to 10.9.2. This is unlikely to be relevant to most of you here, but just in case it is:

     

    My remaining problem was that although pings to the router had become reasonably consistent since 10.9.2, web-browsing to a few sites still stuttered or downright stalled. This only happened on my MB -- other devices (a PC, android phone and an iPad) were all fine. It was oddly inconsistent, in that the same sites worked fine on the MB on some occasions but not others.

     

    The solution turned out to be to stop my modem/router from proxying DNS lookups (ie. instead letting DHCP justreturn my ISP's DNS IPs to clients). Actually I'm surprised I had forgotten to do this, as I've frequently found DNS proxying on consumer-grade routers to cause problems, so normally opt to switch it off.

     

    I don't understand why the MB was the only device on my network that had DNS lookup difficulties as a consequence of the proxying, but it's definitely reproducible, so I'm satisfied this was my final remaining issue with the MB's networking. All is working smoothly and as expected now.

  • by babowa,

    babowa babowa Mar 9, 2014 1:56 PM in response to johnniecache
    Level 7 (32,357 points)
    iPad
    Mar 9, 2014 1:56 PM in response to johnniecache

    Per the ToU, we are not allowed to discuss not yet publicly released OS versions.

  • by bkang97,

    bkang97 bkang97 Mar 9, 2014 8:39 PM in response to ShaneD90
    Level 1 (0 points)
    Mar 9, 2014 8:39 PM in response to ShaneD90

    A bit off topic from what y'all are saying (Yeah I'm from Texas) but I went to the apple store last weekend and will get my MBP replaced. A logic board problem they said. Hopefully my replacement will be better.

     

    Not to scare anybody, but the problem only gets worse for those of you experiencing it. Now my computer loses its latency pretty much every half hour and sometimes less than that.

     

    A word of advice: get your faulty mbp replaced soon.

  • by ataklap27,

    ataklap27 ataklap27 Mar 12, 2014 1:01 PM in response to bkang97
    Level 1 (0 points)
    Mar 12, 2014 1:01 PM in response to bkang97

    I had very poor wifi performance on my brand new MBP Retina 13" late 2013 since day one. The sign would show it was connected but it was extremely slow to pull some pages and most of the websites it never even loaded (e.g. never loaded itunes store). It was basically useless. And needless to say all my other devices worked flawlessly

     

    I spent hours talking to apple support, tried basically all the fixes that I could imagine and they could come up with. In the end they decided it must be a hardware problem and agreed that I got a replacement.

     

    Got my replacement today and guess what, it is having the exact same issues, called apple support again and was told again that it must be a hardware issue and that I should have it fixed. Well, I am not planning to....I'll get a refund and don't think I will buy a MBP again. Nothing like this has ever happened to any of my PCs. And needless to say none of them were as expensive.

     

    Don't get a replacement, get a refund...

  • by bkang97,

    bkang97 bkang97 Mar 12, 2014 3:29 PM in response to ataklap27
    Level 1 (0 points)
    Mar 12, 2014 3:29 PM in response to ataklap27

    I was considering doing that...

  • by Splinky,

    Splinky Splinky Mar 12, 2014 9:32 PM in response to ShaneD90
    Level 1 (0 points)
    Mar 12, 2014 9:32 PM in response to ShaneD90

    I just uploaded a file to my NAS over SMB and only achieved between 3-4 Mb/s with a 1.7Gb file. Pretty slow performance, I think. That measurement was according to the network pane of Activity Monitor.

  • by RayRays,

    RayRays RayRays Mar 13, 2014 10:12 PM in response to cb12394856
    Level 1 (0 points)
    Mar 13, 2014 10:12 PM in response to cb12394856

    Hi cb12394856,

    I have been having consistent internet drops and drastic internet ping lag in a game ranging from my normal 37 Latency to over 5000 Latency and then I get disconnected from my internet and cant surf the web or do anything requiring internet connection. It is super frustrating. This is quite weird because this happened a few times last year and all of a sudden started again after this new bloody 10.9.2 update has been released. ANYONE for this matter, WHAT DO I DO NOW? I cant deal with internet drops every 30 minutes and slow internet that takes over 20 minutes to repair through multiple restarts, log in log outs, off the internet airports, and other methods.

    HELP ME SOMEONE!

  • by johnniecache,

    johnniecache johnniecache Mar 13, 2014 11:00 PM in response to RayRays
    Level 1 (5 points)
    Mar 13, 2014 11:00 PM in response to RayRays

    Three possibilities. 1. Some routers cause less/no problems. If you are mostly at home, get one. I bought an R6300v2 and it works without latency or drops on 5GHz. 2. Get an external WiFi adapter, people here report that this works well, if you dont mind the looks. 3. Use Windows, i have no issues there.

  • by lacroix88,

    lacroix88 lacroix88 Mar 14, 2014 5:22 AM in response to johnniecache
    Level 1 (0 points)
    Mar 14, 2014 5:22 AM in response to johnniecache

    The external wifi adapter isn't a problem in terms of looks. They've gotten really small today (not bigger than one of those wireless mouse receivers). The downside is, it occupies on of the two usb ports, but since computer mice and external keyboards use bluetooth these days, it doesn't bother me much either. Having constant internet connection is much more important. Try this one for example: http://www.edimax.com/en/produce_detail.php?pd_id=347&pl1_id=1

    it's cheap, small and works perfectly.

  • by monolu,

    monolu monolu Mar 14, 2014 6:35 AM in response to lacroix88
    Level 1 (0 points)
    Mar 14, 2014 6:35 AM in response to lacroix88

    Hello everyone, I just wanted to report that I just tested my new Macbook Pro 13" and did a speed test with Black Magic Disk Speed Test and got 48Mb/sec write to my networked Mac Mini's external drive and 68Mb/sec read. Is that slow/fast? I just got rid of a Powerbook G4 so that seems fast to me (anything is fast compared to that, haha).

     

    The problem I have mainly is that sometimes when I wake my mac it takes a while to find my network, but not all the time. Once I'm connected it's fine, I do have bluetooth turned off since that seemed to have been something causing wifi to drop. I don't have a use for Bluetooth right now.

  • by johnniecache,

    johnniecache johnniecache Mar 14, 2014 6:58 AM in response to monolu
    Level 1 (5 points)
    Mar 14, 2014 6:58 AM in response to monolu

    if its MB/s then thats very good. Interesting because you are the second person reporting very good rates to a Mac Mini, dont know how that plays a role (mac to mac transfers?)

     

    What router are you using?

  • by monolu,

    monolu monolu Mar 14, 2014 7:07 AM in response to johnniecache
    Level 1 (0 points)
    Mar 14, 2014 7:07 AM in response to johnniecache

    It's bits, not bytes. For bytes it's 6.7MB/s write and 8.6MB/s read.

     

    I have an old airport extreme and I have manually configured IPs throught my network.

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