ShaneD90

Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

My new MBPR's wifi is very slow and constantly drops the connection, although it is showing that it is always connected. If I restart the computer it fixes the problem for a little bit then it starts again. I have a 2012 Macbook Pro on the same network with no isseues, and I will have to use it sometimes just to be able to browse the web. Is there any way to fix the issue on the new Macbook?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Nov 7, 2013 7:38 AM

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Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

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  • by johnniecache,

    johnniecache johnniecache Mar 14, 2014 3:05 PM in response to monolu
    Level 1 (5 points)
    Mar 14, 2014 3:05 PM in response to monolu

    8 MB/s is not ok for 802.11ac. I know that the Retina MBP can do at least 45 MB/s, because i actually get this on mine when i use Windows, see my earlier posts. Its very constant as well, not just some peak value.

     

    With the current Mac OS driver i am getting a 15 MB/s average, which is very similar to what other people have posted in this thread.

  • by monolu,

    monolu monolu Mar 14, 2014 5:39 PM in response to johnniecache
    Level 1 (0 points)
    Mar 14, 2014 5:39 PM in response to johnniecache

    I've got an old AE. So it's wireless N.

  • by fenix793,

    fenix793 fenix793 Mar 14, 2014 6:52 PM in response to ShaneD90
    Level 1 (0 points)
    Mar 14, 2014 6:52 PM in response to ShaneD90

    Looks like the 10.9.2 update + updating router (Netgear R7000) firmware + updating FreeNAS really gave me a boost. I did a very unscientific test of moving a 4.7GB mkv movie file from my NAS to my Mac.

     

    On the 2.4Ghz band I was able to get anywhere from 12-18 MB/s as reported in the Activity Monitor.

    On the 5Ghz band I was getting a whopping 55-75 MB/s.

     

    Previously, I had always used the 2.4 Ghz band because it was actually stable/usable. I usually got 7-10 MB/s before the update. The 5ghz band would drop within a minute of starting a file transfer and during that minute speeds were slow and very erratic with long pauses where it was unclear if it was even transferring. Now it's solid and very quick. It actually exceeds the speeds of my desktop which has an Asus PCE-AC68 AC1900 adapter which only manages about 30 MB/s transferring the same file despite the fact that it has an external antenna base with 3x antennas.

     

    Three things have been updated since I last posted here about poor performance:

     

    1) Mac has been updated to 10.9.2

    2) FreeNAS has been updated to 9.2.1.2 (Improved Samba/CIFS performance)

    3) Netgear R7000 firmware has been updated to 1.0.3.24_1.1.20 (Improved 2.4G/5G performance and stability)

     

    Everything together has resulted in great performance. Keep in mind the 10.9.2 update alone didn't do a whole lot for me other than fix erratic ping times and make things a bit more stable. Performance seemed similar and I still didn't use the 5ghz band. Only just now I thought hmm I've updated my router and NAS since then let me give it another try and BAM the 5ghz speeds are the fastest I've seen yet.

     

    Would recommend that those having problems update everything on the network and try both bands if you have a dual band router. Also keep in mind speeds will vary based on the slowest component. Try using an ethernet cable to make sure something other than the Mac's wireless isn't the bottleneck.

  • by johnniecache,

    johnniecache johnniecache Mar 16, 2014 10:10 AM in response to ShaneD90
    Level 1 (5 points)
    Mar 16, 2014 10:10 AM in response to ShaneD90

    Just tested current 10.9.2 in my vacation place with a 802.11g Router (Speedport 720V). Still the same problems. Doesnt find a connection after sleep. Ipad Air and Win PC have no problems on the same WiFi.

     

    Go fix this finally apple, its about time now!

  • by nirmalts,

    nirmalts nirmalts Mar 16, 2014 11:54 AM in response to johnniecache
    Level 1 (5 points)
    Mar 16, 2014 11:54 AM in response to johnniecache
  • by yellowbkpk,

    yellowbkpk yellowbkpk Mar 19, 2014 8:57 AM in response to ShaneD90
    Level 1 (0 points)
    Mar 19, 2014 8:57 AM in response to ShaneD90

    I've been dealing with this problem across two different Late 2013 MacBook Pros 13" (both i7, one 128GB, one 256GB) for the last few months. I went through AppleCare for both. The first MBP went in for repair and came back with a new Airport card which did not fix the problem. The second one still had this issue up until yesterday.

     

    Since this was happening on both MBP's, I tried buying a new router (same model as the old one: Asus RT-N66) and it still happened. I tried moving my routers to a different network connection and it still happened. However, I learned that one of my local coffee shops had the same router and my laptops worked on that wifi.

     

    At first I attributed it to me not being logged on long enough for a problem to occur, but the other variable was the password length. My home router had an 8 character long WPA2 password while the coffee shop had 15 characters. Yesterday I changed my home password to a new 15-character password and I haven't had a wifi problem at all yet. My pings (which used to be extremely variable and unstable) are solid and consistent.

     

    Bottom line: try changing your wifi password to something 15 or more characters long.

  • by Pavel Gubarev,

    Pavel Gubarev Pavel Gubarev Mar 20, 2014 1:12 AM in response to yellowbkpk
    Level 1 (5 points)
    iPhone
    Mar 20, 2014 1:12 AM in response to yellowbkpk

    yellowbkp, this has helped me too. Thank you soooooooooo much!

     

    And shame on Apple! This problem has killed 20 000 of my neurons!

  • by monolu,

    monolu monolu Mar 20, 2014 5:07 AM in response to ShaneD90
    Level 1 (0 points)
    Mar 20, 2014 5:07 AM in response to ShaneD90

    I recently set up AE to manually configure IP address to my MBP through mac address and have not had any issues with MBP finding my wifi. Don't know if it's a fix or not but it's working fine since I did this.

     

    So I have:

    Bluetooth off

    Wake on Wifi off

    AE DHCP reservation set up

  • by MarinerPSC31,

    MarinerPSC31 MarinerPSC31 Mar 20, 2014 8:18 PM in response to monolu
    Level 1 (0 points)
    Mar 20, 2014 8:18 PM in response to monolu

    Here is the solution (below).  Worked for me.  I did the modifications in sequence up to and through turning off bluetooth.  The author of the solution notes that this works for many people, and it worked for me.  My fondest hope is that it works for many others.  This Wi-Fi issue with Mavericks has been an incredible waste of countless users' time.  The perfectionism and demand for excellence that Steve Jobs embodied is sorely missed.

     

    http://howtoapple.com/mavericks-wifi-issues-fix/

  • by johnniecache,

    johnniecache johnniecache Mar 21, 2014 3:30 AM in response to MarinerPSC31
    Level 1 (5 points)
    Mar 21, 2014 3:30 AM in response to MarinerPSC31

    @howtoapple fix: Nothing personal here, but isn't deactivating Bluetooth a bit like curing a nosebleed by head amputation?

  • by Pavel Gubarev,

    Pavel Gubarev Pavel Gubarev Mar 21, 2014 7:12 AM in response to ShaneD90
    Level 1 (5 points)
    iPhone
    Mar 21, 2014 7:12 AM in response to ShaneD90

    I take it back: the fix was only temporary.

     

    Christ, I'm having this disconnections again and it really ****** me off. I can't even read this thread without waiting for connection to reappear every 3-5 minutes.

     

    ****!

  • by bkang97,

    bkang97 bkang97 Mar 22, 2014 3:15 PM in response to ShaneD90
    Level 1 (0 points)
    Mar 22, 2014 3:15 PM in response to ShaneD90

    I got my MBP "repaired" through Apple. They returned it with a new network card. I turned on my macbook and after about five seconds of browsing, the same recurring problem returned. I am one extremely unsatisfied customer.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Mar 22, 2014 3:18 PM in response to bkang97
    Level 9 (61,385 points)
    Desktops
    Mar 22, 2014 3:18 PM in response to bkang97

    What do you get when you hold down the Option key and clcik on the WiFi Icon in the menuBar?

     

    Mine looks like this:

     

    Option-WiFi.png

     

    .

     

    Mode, Channel, RSSI and Transmit Rate can be very telling.

     

    How many networks do you see beside your own?

  • by bkang97,

    bkang97 bkang97 Mar 22, 2014 3:35 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Mar 22, 2014 3:35 PM in response to Grant Bennet-Alder

    Screen Shot 2014-03-22 at 5.25.50 PM.png

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Mar 22, 2014 3:36 PM in response to bkang97
    Level 9 (61,385 points)
    Desktops
    Mar 22, 2014 3:36 PM in response to bkang97

    You have a good signal strength.

     

    The THREE standard Clear channels for 802.11g in the 2.4GHz band are 1, 6, and 11. Each one laps over two channels up and two channels down, i.e., 6 takes up 4,5,6,7,and 8.

     

    With seven other networks visible, you are encountering massive interference. Your Router has responded by trying to use a channel "on the edge" of a real data channel.

     

    2.4_GHz_Wi-Fi_channels.png

    -- diagram courtesy wikipedia

     

     

    I believe Apple has responded to the huge outcry at about WiFI problems by tightening their standards -- if the connection will be marginal, they do not connect.

     

    The solution is to get out of the crowded 2.4GHz band and ADD or replace your Router with a Dual-Band Router. The additional 5GHz band will give you 8 to 12 additional clear channels, and your connection will be faster and more reliable.

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