-
All replies
-
Helpful answers
-
Apr 14, 2014 12:32 PM in response to ShaneD90by canunpa,Just want to add myself to the list of those having issues with wifi dropping out. I've not combed this thread for the answer as of yet. Mine is a late 2013 15" rMBP with 16GB memory, running OS X 10.9.2.
-
Apr 14, 2014 2:10 PM in response to bkang97by Grant Bennet-Alder,bkang97-
so the direct answer to my question is you did not find a "litmus test", but there was a "preponderance of evidence" that the motherboard needed to be switched to fix your problem.
-
Apr 16, 2014 10:13 PM in response to ShaneD90by Splinky,Just another post basically to have a whinge that I am still having this problem of WiFi drops with my 13" rMBP. It's so annoying to have this problem with hardware that is so expensive.
The solution continues to be to manually turn off then on the WiFi from the menubar.
This happens when Bluetooth is switched off as well, so it is not an interference issue.
It's just so annoying, and I wish Apple would update their driver to fix this blatant problem.
-
Apr 16, 2014 11:54 PM in response to Splinkyby johnniecache,I am currently travelling and also still have the same WiFi problems on 2.4 GHz Networks, especially the 802.11n ones. At home, i went through 2 5GHz Routers and finally found one that works well enough for Internet stuff, SMB networking performance is still very bad.
On Bootcamp Win8.1 no WiFi problems and excellent SMB peformance.
Its been 6 months now and there is no fix from apple...
-
Apr 22, 2014 6:44 PM in response to johnniecacheby cb12394856,It's perhaps worth pointing out that Apple have opened the OSX beta program up to the public: OS X Beta Seed Program
I'm running the latest seed, and although my expensive Retina MB Pro is still the poorest wifi device I use (and I don't expect that ever to change), I'm getting the most stable connection I've with it thus far.
Obviously it would be foolish to go this route if you don't have a good backup system in place. But one possibly useful advantage of using the beta updates channel is that it installs a new 'feedback assistant' to help with sending bug reports to Apple. If enough people used that, it just might bring the reality of the MB's wifi shortcomings to Apple's attention.
-
Apr 23, 2014 8:02 AM in response to cb12394856by monolu,I just updated to the beta 10.9.3 and had to wait to connect to Wifi for over 1 min. This issue is not killer for me but it is annoying. I've sent my first feedback to Apple. I encourage everyone to do the same. Maybe this way they will resolve the issue.
-
Apr 23, 2014 8:55 AM in response to ShaneD90by sewercat,Turning off bluetooth helps... And going back to 10.8 helps even more if you have a time machine backup or disks to do it with. I ended up downloading a copy of 10.8 it to a flash drive (since my MBP doesn't have a dvd drive) This is not a hardware issue, it's shoddy Mavericks..
-
Apr 23, 2014 5:12 PM in response to ShaneD90by phoneuser,Hi I just want to join the list and share my findings.
The symptom is the same. When the late 2013 13 rMBP wakes from sleep, it stays connected on the wifi But there is no internet connection. command ifconfig shows it is active and ip is assigned. Ping the router and all time out. Turn wifi off and on resolves the issue.
Findings:
1) without turning off/on the wifi, in network preferences->tcp/ip dhcp renew ip, never works, the log in the router says DISCOVER the request and OFFERed the ip, but nothing else.
2) Without turning off/on the wifi, tried to connect another wifi. It connected but very slow connection. Once turned wifi off/on evetything worked perfectly.
Questions:
1). Anyone has this problem with a fresh installation of mavericks? I am wondering if this is from the restoring from a d backup. I did not have this problem with maverick on my 2009 MacBook though.
2) at this point, does it make sense to go to apple store at all? I mean the best result is they replace it with a refurbished one. But it seems to be a known issue with all of them. Mine is only 2 month old and I'd rather not have the refurbished one with the same problem.
Thanks!
-
Apr 23, 2014 5:40 PM in response to phoneuserby cb12394856,phoneuser wrote:
Questions:
1). Anyone has this problem with a fresh installation of mavericks? I am wondering if this is from the restoring from a d backup. I did not have this problem with maverick on my 2009 MacBook though.
There's no way of telling whether it's really 'this problem' (I suspect there are a number of problems canvassed in this thread), but, yes, I have unreliable wifi (random network slowdowns, dropped packets to local router etc) with a fresh Mavericks install on a late 2013 13" MB Pro.
2) at this point, does it make sense to go to apple store at all? I mean the best result is they replace it with a refurbished one. But it seems to be a known issue with all of them. Mine is only 2 month old and I'd rather not have the refurbished one with the same problem.
I would if I had a local store (mine's a couple of hours away which isn't worth the trouble to me).
Even if you decide not to take the time, I'd encourage you to bring it up with Apple in some way (though online support, or a bug report). Secretive and unresponsive though Apple often seems, they do respond to customers if the pressure builds up, and it really needs to on this issue.
-
Apr 23, 2014 7:34 PM in response to ShaneD90by McFiFth,I'm using an rMBP 15 (late 2013) and had the same problem (can't find IP) since my latest apple software update. Delete library/preferences/systemconfigurations and reboot worked for awhile, but does not solve the wifi issue permanently. However, my MBA (late 2011) and MBP(late 2010) works fine with OSX10.9 in the exact same wifi environment, so I have to believe this gotta to do with the hardware.
-
Apr 23, 2014 8:13 PM in response to McFiFthby phoneuser,Not necessarily, it could be the software is not compatible with the new hardware. Have anyone gone to the apple store and have it replaced and worked fine? or this is a dead known issue with this model. I am going there but I don;t know what to expect...
-
Apr 23, 2014 8:15 PM in response to phoneuserby McFiFth,Already booked Genius bar for a full examination, as this is what the phone support offered. At least, hope it finds out the cause of this.
-
Apr 23, 2014 9:43 PM in response to McFiFthby sewercat,Per this other thread full of people with the same stupid issue- Genius bar recommended replacing their current router and/or modem with an Apple Airport which is, needless to say, a pretty crappy fix since it doesn't touch the actual problem or help when using other networks.
https://discussions.apple.com/thread/5484494?start=0&tstart=0
-
Apr 23, 2014 9:48 PM in response to sewercatby cb12394856,Nowhere in Apple's advertising for the MB Pro does it say its wifi only works properly with Apple routers, so that's a non-starter. I wouldn't be leaving a Genius Bar appointment with that as the only proposed 'answer'.
-
Apr 23, 2014 9:50 PM in response to sewercatby Splinky,This is false advice. I have an Apple Time Capsule and I still have this problem. The Time Capsule also has no problem maintaining connections with a 2011 MacBook Air, 2009 MacBook Pro, multiple iOS devices, TiVo's, etc.
It is only the 2013 rMBP that has issues.
The router is not the problem!