ShaneD90

Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

My new MBPR's wifi is very slow and constantly drops the connection, although it is showing that it is always connected. If I restart the computer it fixes the problem for a little bit then it starts again. I have a 2012 Macbook Pro on the same network with no isseues, and I will have to use it sometimes just to be able to browse the web. Is there any way to fix the issue on the new Macbook?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Nov 7, 2013 7:38 AM

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Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

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  • by kirchmer,

    kirchmer kirchmer May 30, 2014 7:45 AM in response to Nick Payne
    Level 1 (0 points)
    May 30, 2014 7:45 AM in response to Nick Payne

    Hi all,

    I think I have the exact same problem with my late 2013 MBP, after searching everywhere I found a post (perhaps somewhere in this thread) that suggested turning off the bluetooth. I tried it just to see and it solved the problem. For my MBP, as long as the bluetooth is off when the laptop enters sleep, it is able to reconnect easily to wifi when it wakes.

     

    This isn't a solution but it will remedy the problem until the drivers fix the issue.

     

    (Also this was after an appointment with the genius bar that verified that everything hardware related on the mbp where working as expected. ) Hope this helps.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder May 30, 2014 8:11 AM in response to kirchmer
    Level 9 (61,287 points)
    Desktops
    May 30, 2014 8:11 AM in response to kirchmer

    One of the recently-identified issues with BlueTooth is that users have allowed it to creep up on the list of Network Interfaces. It then becomes a candidate for a regular networking protocol, and your Mac chews up time trying to find out if it has a good connection to the Internet.

     

    If you need to be using BlueTooth, make certain you have used:

     

    System Preferences > Network > Press the little gear at the bottom of the right-hand box and "Set Service Order" to put Bluetooth LAST on the list of network Interfaces.

  • by kirchmer,

    kirchmer kirchmer May 30, 2014 8:16 AM in response to Grant Bennet-Alder
    Level 1 (0 points)
    May 30, 2014 8:16 AM in response to Grant Bennet-Alder

    I had tried just moving the priority to the bottom of the list but that did not solve issue the wifi connection - the computer still searched endlessly unable to join unless I manually turned wifi on and off and reselected whichever network I wanted to join. So far the only thing that works is to keep bluetooth off, but it does work perfectly to keep the wifi responsive (unfortunately that is a problem for all of my bluetooth devices).

  • by 4rk,

    4rk 4rk May 30, 2014 9:20 AM in response to kirchmer
    Level 1 (0 points)
    May 30, 2014 9:20 AM in response to kirchmer

    Well if you really think the issue is the Bluetooth network DUN thing, instead of just moving it down the list in priority (assuming you don't use it ever, like me) you can delete it from the list entirely. This is what I did when I setup a new network location that contains only thunderbold ethernet, usb ethernet and  wifi in that order. That said under 10.9.2 this didn't solve any wifi-stuck-on-wake issue, until I moved to 10.9.3 with the same location. Caveat being that the first boot of 10.9.3 exhibiited the issue.

  • by kirchmer,

    kirchmer kirchmer May 30, 2014 9:25 AM in response to 4rk
    Level 1 (0 points)
    May 30, 2014 9:25 AM in response to 4rk

    I don't believe there is a way to fix this at the moment. I have all of the updates and have taken it to the genius bar for their input. I do use bluetooth most of the time I am working on the laptop, however I can simply disable it after turning off the mouse each time and that fixes the wifi problem for now.

     

    I am hoping that apple releases a driver update or some other solution that fixes this eventually however.

  • by 4rk,

    4rk 4rk May 30, 2014 10:30 AM in response to kirchmer
    Level 1 (0 points)
    May 30, 2014 10:30 AM in response to kirchmer

    You can use Bluetooth devices like mice, keyboards, headphones, and headsets without needing to have either Bluetooth PAN (personal area network) or Bluetooth DUN (dial up network) as an option in your network settings.

  • by João Nunes,

    João Nunes João Nunes Jun 3, 2014 9:45 AM in response to ShaneD90
    Level 1 (0 points)
    Jun 3, 2014 9:45 AM in response to ShaneD90

    I have this problem too on my rMBP 13" late 2013 8G/256GB.

     

    First my wifi couldnt reconnect when the BT was on. So i turned it off and it started to work! Great.

     

    Then after a couple of days. The wifi started to drop but the icon says connected.

     

    No internet but local router page works!!

     

    I went to the router page and checked "who is connected" and interestingly my rMBP is not on any list. DHCP table, arp, anywhere. So i renewed my dhcp lease and it started to work after a bit.

     

    I guess that the problem is related to IP. I cannot confirm this works all the time. But at least i dont need to reboot the wifi anymore!

  • by homeport1,

    homeport1 homeport1 Jun 3, 2014 10:48 AM in response to ShaneD90
    Level 1 (19 points)
    Jun 3, 2014 10:48 AM in response to ShaneD90

    I find I turn on computer and I have to in most cases go to wifi symbol on the bar and click network preferences  go to advanced and click on the click on my network, click ok and then force it in the network name. It is irritating but eventually works, but this is not acceptable for  such an expensive computer. My ipad, iphone, and all other computers work fine on the network.

  • by 4rk,

    4rk 4rk Jun 3, 2014 11:05 AM in response to João Nunes
    Level 1 (0 points)
    Jun 3, 2014 11:05 AM in response to João Nunes

    João Nunes wrote:

     

    I have this problem too on my rMBP 13" late 2013 8G/256GB.

     

    ...

    No internet but local router page works!!

    ... renewed my dhcp lease and it started to work after a bit.

    ...

    So that's not the wifi-stuck-on-wake issue (because you do get some traffic, at least to your internal network) .

     

    If going through all those dialogs of buttons is a pain for you, you can also renew your dhcp lease with this command:

    sudo ipconfig set en0 DHCP

    [type your password if/when prompted]

  • by xthool,

    xthool xthool Jun 3, 2014 2:00 PM in response to ShaneD90
    Level 1 (0 points)
    Jun 3, 2014 2:00 PM in response to ShaneD90

    A little different problem on my 13". My WiFi is unable to get an ip address from my Airport Time Capsule (firmware 7.7.3). All I get is the exclamation mark. This happened after a clean install of 10.9.3 and I noticed it first during installation then trying to connect my iCloud account. As of now I use static ip on my 13". All my other devices work perfectly. My girlfriends 13" (also late 2013) connects without an issue but that 13" was upgraded from 10.9.2 -> 10.9.3.

     

    At work my 13" connects to WiFi with no problem.

     

    I've googled and tried everything with no luck yet. Anyone got a tip?

  • by rorydinho,

    rorydinho rorydinho Jun 5, 2014 5:33 AM in response to ShaneD90
    Level 1 (0 points)
    Jun 5, 2014 5:33 AM in response to ShaneD90

    Looks like I'll have to wait until Autumn for the Mavericks WiFi issue to be resolved.

     

    Just to remind Apple how much of a farce this issue is. Due to constant buffering, failures etc., I had to stop using my Mac and start using my iPad to watch the England match last night. Utterly ridiculous for something so basic. Next time just get it right. First time. Particularly when it's something so basic.

  • by João Nunes,

    João Nunes João Nunes Jun 5, 2014 5:53 AM in response to 4rk
    Level 1 (0 points)
    Jun 5, 2014 5:53 AM in response to 4rk

    Nobody said it was wake up wifi problem!!

     

    I just say my problem is that the mac looses the ip connection. I just need to renew the dhcp.

     

    I guess this is a stupid problem. And it makes no sence that apple let it go.

  • by 4rk,

    4rk 4rk Jun 5, 2014 7:52 AM in response to João Nunes
    Level 1 (0 points)
    Jun 5, 2014 7:52 AM in response to João Nunes

    João Nunes wrote:

     

    Nobody said it was wake up wifi problem!!

    I was pointing out what your problem isn't so that you can avoid the pointless excercise of trying sollutions for other problems.

     

    That's why I gave one of the problems a name and refer to it; so that in the 500+ messages about wifi issues on late macbooks (pro, air, everything) when I say this or that configruation fixed or not my issue I also name the issue. Otherwise it barely helps to say anything at all.

     

    RE Yosemite. Is the developer preview a full reinstall, an in-place upgrade (like what most people will actually perform on release), a partition or a vm? Yes we'd love to see the broadcom firmware version and the driver version.

     

    FYI I had said that 10.9.3 resolved my wifi-stuck-on-wake issue, but it has ONCE recurred for me since. When it did my location was set to automatic, so I switched back to my new home location where I have only the wifi, thunderbolt, and usb network interfaces (none of the bluetooth ones), and I haven't seen it recur since then.

    That said I have been having this other issue with 10.9.3 where the chromecast appears missing but only from the macbook. All other devices see and communicate with it. I'm talking to google play support on this and they can only figure that my multicast packets aren't getting through. Reboots and the like don't always work, but then sometimes like, once a week, it works again. So my feeling is the driver still isn't perfect. OTOH it may be something else, even a bad actor on my network (I'm looking at you HP laserjet 2600n network printer).

  • by cb12394856,

    cb12394856 cb12394856 Jun 5, 2014 11:49 PM in response to 4rk
    Level 1 (5 points)
    Jun 5, 2014 11:49 PM in response to 4rk

    Re Yosemite: my earlier comments were removed by a mod for NDA violation. Odd, given that Apple has relaxed the NDA terms, supposedly allowing discussion of stuff already publicly announced at WWDC. Maybe they considered my comments 'public review'. Anyway, my keyboard must remain sealed for now.

     

    It's not certain that non-beta users will have to wait 'till Autumn. It would not be unusual for Apple to release further patches for the current OS X version between now and the Yosemite release. And if you don't want to wait any longer than necessary, you can always help Apple test Yosemite by joining the beta seed program: https://appleseed.apple.com/sp/betaprogram

  • by João Nunes,

    João Nunes João Nunes Jun 6, 2014 1:57 PM in response to ShaneD90
    Level 1 (0 points)
    Jun 6, 2014 1:57 PM in response to ShaneD90

    Guys to solve the problem of network with an excamation mark try to create a new location in network settings.

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