Phone was working fine, now cannot send/receive texts from non iPhone users

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Phone was working fine, now cannot send/receive texts from non iPhone users

Help! I've trie the various suggestions in the support community in regard to restoring all settings, resetting network, resetting ALL settings with no luck.

I cannot send, nor receive text messages from any non iPhone users using my iPhone 4S.

I am currently running the most updated IOS. (7.0.3).

I turned off "find my phone" then reset setting, etc.

Any other options? My iPhone 4S was working awesome until last night. I did not drop it, etc.

Help? Ayúdame por favor. Any suggestions are appreciated...in simple geek instructions please. Thanks 🙂

-Sevilla90

iPhone 4S, iOS 7.0.3, no texts received or sent

Posted on Nov 7, 2013 9:15 AM

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Answer 1

razmee209

Level 10

191,580 points

Nov 7, 2013 9:24 AM in response to Sevilla90

SMS is a carrier feature, so you will need to contact your cellphone provider to resolve the issue, if you've tried all the troubleshooting steps already.

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Answer 2

Sevilla90 Author

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Nov 7, 2013 9:33 AM in response to razmee209

OK I will do that next. Thank you.

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Answer 3

razmee209

Level 10

191,580 points

Nov 7, 2013 9:34 AM in response to Sevilla90

You're welcome.

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Answer 4

Sevilla90 Author

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Nov 7, 2013 6:03 PM in response to Sevilla90

None of above worked. Worked w/ Apple support for 2 + hours to try to resolve this isue. Case bumped up to "senior techs" and waiting on a call back from Apple support.

Sigh. At least Apple seems to care this is not working.

FYI NOT a VERIZON SMS thing. Apple said it is in house problem

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