10 Replies Latest reply: Dec 11, 2013 12:05 PM by jbloom002
elena_ts Level 1 Level 1 (0 points)

Ever since I updated Safari (Version 6.1) it keeps crashing: websites turn upside down when scrolling down, sometimes when I switch tab or open a new one it's like Safari is jumping, Cmd+F doesn't always work (it finds only one or two results normally while it can't display the others- it's like it can't move down the webite) and when I press Esc it freezes; I have to switch to another tab and then back agian so that it can be back to normal. And of course the spinning ball could not be missing!

Two days ago it crashed along with System Preferences (had about 3 programmes open) and ever since I see that spinning ball more often, mostly on Safari.

I have no idea how to find what's wrong let alone how to fix it!


MacBook Pro, Mac OS X (10.7.5)
  • elena_ts Level 1 Level 1 (0 points)

    I forgot to mention that when I got the spinning ball of death I had to do a hard reset. I switched it back on on Safe Boot, Restart and then Verify Disk from utilities...

  • andyBall_uk Level 7 Level 7 (20,495 points)

    The most common cause of problems after updating Safari, is always  add-ons or modifications.

    For the recent updates - it's been Glims by a long way. Remove it & test. SafariStand is another.

  • elena_ts Level 1 Level 1 (0 points)

    Yeah, I've read some posts. However I'm not sure if do have this Glims thing, unless it installed itself.

    Do you know how I can check it?

  • andyBall_uk Level 7 Level 7 (20,495 points)

    You could run the uninstaller, or I think it includes a Safari extension, which you'd see in Safari - Preferences - Extensions.

     

    If Safari crashed recently - post the report.

  • elena_ts Level 1 Level 1 (0 points)

    Hope it's the right one

     

    Process:         Safari [407]

    Path:            /Applications/Safari.app/Contents/MacOS/Safari

    Identifier:      com.apple.Safari

    Version:         6.1 (7537.71)

    Build Info:      WebBrowser-7537071000000000~1

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [159]

     

     

    Date/Time:       2013-11-03 14:57:26.604 +0200

    OS Version:      Mac OS X 10.7.5 (11G63)

    Report Version:  9

     

     

    Interval Since Last Report:          6910584 sec

    Crashes Since Last Report:           55

    Per-App Interval Since Last Report:  422157 sec

    Per-App Crashes Since Last Report:   1

    Anonymous UUID:                      3086FDBF-4749-487E-89A0-0193D99CB5DE

     

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: 0x000000000000000d, 0x0000000000000000

     

     

    VM Regions Near 0:

    -->

        __TEXT                 0000000107ec2000-0000000107ec3000 [    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari

     

     

    Application Specific Information:

    Process Model:

    Single Web Process

     

    objc[407]: garbage collection is OFF

     

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libobjc.A.dylib                         0x00007fff89efce38 _cache_getImp + 4

    1   libobjc.A.dylib                         0x00007fff89eff2a4 lookUpMethod + 40

    2   libobjc.A.dylib                         0x00007fff89f01a5c class_respondsToSelector + 26

    3   com.apple.CoreFoundation                0x00007fff85aa0002 objectIsKindOfClass + 66

    4   com.apple.CoreFoundation                0x00007fff85aa0062 __exceptionMatch + 18

    5   libobjc.A.dylib                         0x00007fff89f09b36 _objc_exception_do_catch + 125

    6   libc++abi.dylib                         0x00007fff8ab57e26 get_adjusted_ptr(std::type_info const*, std::type_info const*, void**) + 74

    7   libc++abi.dylib                         0x00007fff8ab57a5b __gxx_personality_v0 + 871

    8   libunwind.dylib                         0x00007fff8508b91f _Unwind_RaiseException + 139

    9   com.apple.CoreFoundation                0x00007fff85a34523 CFRunLoopRunSpecific + 387

    10  com.apple.HIToolbox                     0x00007fff8cf6a2bf RunCurrentEventLoopInMode + 277

    11  com.apple.HIToolbox                     0x00007fff8cf7156d ReceiveNextEventCommon + 355

    12  com.apple.HIToolbox                     0x00007fff8cf713fa BlockUntilNextEventMatchingListInMode + 62

    13  com.apple.AppKit                        0x00007fff8607b779 _DPSNextEvent + 659

    14  com.apple.AppKit                        0x00007fff8607b07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135

    15  com.apple.Safari.framework              0x0000000107f27d15 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161

    16  com.apple.AppKit                        0x00007fff860779b9 -[NSApplication run] + 470

    17  com.apple.AppKit                        0x00007fff862f3eac NSApplicationMain + 867

    18  com.apple.Safari.framework              0x00000001080bbd9c SafariMain + 266

    19  com.apple.Safari                        0x0000000107ec2f2c 0x107ec2000 + 3884

     

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib                  0x00007fff875d97e6 kevent + 10

    1   libdispatch.dylib                       0x00007fff85f5a786 _dispatch_mgr_invoke + 923

    2   libdispatch.dylib                       0x00007fff85f59316 _dispatch_mgr_thread + 54

     

     

    Thread 2:: WebCore: IconDatabase

    0   libsystem_kernel.dylib                  0x00007fff875d8bca __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff824c9274 _pthread_cond_wait + 840

    2   com.apple.WebCore                       0x0000000109298c3b WebCore::IconDatabase::syncThreadMainLoop() + 491

    3   com.apple.WebCore                       0x000000010929584f WebCore::IconDatabase::iconDatabaseSyncThread() + 303

    4   com.apple.JavaScriptCore                0x000000010876b85f _ZN3WTFL19wtfThreadEntryPointEPv + 15

    5   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    6   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 3:: CoreAnimation render server

    0   libsystem_kernel.dylib                  0x00007fff875d767a mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff875d6d71 mach_msg + 73

    2   com.apple.QuartzCore                    0x00007fff82618df5 CA::Render::Server::server_thread(void*) + 184

    3   com.apple.QuartzCore                    0x00007fff82618d35 thread_fun + 24

    4   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    5   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 4:: com.apple.NSURLConnectionLoader

    0   libsystem_kernel.dylib                  0x00007fff875d767a mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff875d6d71 mach_msg + 73

    2   com.apple.CoreFoundation                0x00007fff85a2c50c __CFRunLoopServiceMachPort + 188

    3   com.apple.CoreFoundation                0x00007fff85a34c74 __CFRunLoopRun + 1204

    4   com.apple.CoreFoundation                0x00007fff85a34486 CFRunLoopRunSpecific + 230

    5   com.apple.Foundation                    0x00007fff8321dfd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335

    6   com.apple.Foundation                    0x00007fff8321272a -[NSThread main] + 68

    7   com.apple.Foundation                    0x00007fff832126a2 __NSThread__main__ + 1575

    8   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    9   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 5:: JavaScriptCore::BlockFree

    0   libsystem_kernel.dylib                  0x00007fff875d8bca __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff824c9274 _pthread_cond_wait + 840

    2   com.apple.JavaScriptCore                0x0000000108775f45 JSC::BlockAllocator::blockFreeingThreadMain() + 261

    3   com.apple.JavaScriptCore                0x000000010876b85f _ZN3WTFL19wtfThreadEntryPointEPv + 15

    4   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    5   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 6:: JavaScriptCore::Marking

    0   libsystem_kernel.dylib                  0x00007fff875d8bca __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff824c9274 _pthread_cond_wait + 840

    2   com.apple.JavaScriptCore                0x00000001087769c7 JSC::GCThread::waitForNextPhase() + 119

    3   com.apple.JavaScriptCore                0x0000000108776858 JSC::GCThread::gcThreadMain() + 88

    4   com.apple.JavaScriptCore                0x000000010876b85f _ZN3WTFL19wtfThreadEntryPointEPv + 15

    5   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    6   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 7:: JavaScriptCore::Marking

    0   libsystem_kernel.dylib                  0x00007fff875d8bca __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff824c9274 _pthread_cond_wait + 840

    2   com.apple.JavaScriptCore                0x00000001087769c7 JSC::GCThread::waitForNextPhase() + 119

    3   com.apple.JavaScriptCore                0x0000000108776858 JSC::GCThread::gcThreadMain() + 88

    4   com.apple.JavaScriptCore                0x000000010876b85f _ZN3WTFL19wtfThreadEntryPointEPv + 15

    5   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    6   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 8:: JavaScriptCore::Marking

    0   libsystem_kernel.dylib                  0x00007fff875d8bca __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff824c9274 _pthread_cond_wait + 840

    2   com.apple.JavaScriptCore                0x00000001087769c7 JSC::GCThread::waitForNextPhase() + 119

    3   com.apple.JavaScriptCore                0x0000000108776858 JSC::GCThread::gcThreadMain() + 88

    4   com.apple.JavaScriptCore                0x000000010876b85f _ZN3WTFL19wtfThreadEntryPointEPv + 15

    5   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    6   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 9:: Safari: SafeBrowsingManager

    0   libsystem_kernel.dylib                  0x00007fff875d767a mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff875d6d71 mach_msg + 73

    2   com.apple.CoreFoundation                0x00007fff85a2c50c __CFRunLoopServiceMachPort + 188

    3   com.apple.CoreFoundation                0x00007fff85a34c74 __CFRunLoopRun + 1204

    4   com.apple.CoreFoundation                0x00007fff85a34486 CFRunLoopRunSpecific + 230

    5   com.apple.Safari.framework              0x000000010807baf5 Safari::MessageRunLoop::threadBody() + 119

    6   com.apple.JavaScriptCore                0x000000010876b85f _ZN3WTFL19wtfThreadEntryPointEPv + 15

    7   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    8   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 10:: CVDisplayLink

    0   libsystem_kernel.dylib                  0x00007fff875d8bca __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff824c92a6 _pthread_cond_wait + 890

    2   com.apple.CoreVideo                     0x00007fff85d911cb CVDisplayLink::waitUntil(unsigned long long) + 279

    3   com.apple.CoreVideo                     0x00007fff85d90631 CVDisplayLink::runIOThread() + 559

    4   com.apple.CoreVideo                     0x00007fff85d903e9 _ZL13startIOThreadPv + 148

    5   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    6   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 11:: com.apple.CFSocket.private

    0   libsystem_kernel.dylib                  0x00007fff875d8df2 __select + 10

    1   com.apple.CoreFoundation                0x00007fff85a7dc8b __CFSocketManager + 1355

    2   libsystem_c.dylib                       0x00007fff824c58bf _pthread_start + 335

    3   libsystem_c.dylib                       0x00007fff824c8b75 thread_start + 13

     

     

    Thread 12:

    0   libsystem_kernel.dylib                  0x00007fff875d9192 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x00007fff824c7594 _pthread_wqthread + 758

    2   libsystem_c.dylib                       0x00007fff824c8b85 start_wqthread + 13

     

     

    Thread 13:

    0   libsystem_kernel.dylib                  0x00007fff875d9192 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x00007fff824c7594 _pthread_wqthread + 758

    2   libsystem_c.dylib                       0x00007fff824c8b85 start_wqthread + 13

     

     

    Thread 14:

     

     

    Thread 0 crashed with X86 Thread State (64-bit):

      rax: 0x400007f8d2e140cb  rbx: 0x0000000000000000  rcx: 0x0000000000000001  rdx: 0x0000000000000000

      rdi: 0x400007f8d2e140cb  rsi: 0x00007fff868fefe8  rbp: 0x00007fff67ac09c0  rsp: 0x00007fff67ac0980

       r8: 0x0000000000000004   r9: 0x00007fff8ab57dc8  r10: 0x0000000000000002  r11: 0x400007f8d2e140cb

      r12: 0x0000000000000000  r13: 0x00007fff86a3b887  r14: 0x00007fff868fefe8  r15: 0x400007f8d2e140cb

      rip: 0x00007fff89efce38  rfl: 0x0000000000010202  cr2: 0x00000001081f05a8

    Logical CPU: 2

     

     

    Binary Images:

           0x107ec2000 -        0x107ec2fff  com.apple.Safari (6.1 - 7537.71) <F5ACA61E-3A1C-3FA6-A738-7BF600BBC6F7> /Applications/Safari.app/Contents/MacOS/Safari

           0x107ecc000 -        0x108401fff  com.apple.Safari.framework (7537 - 7537.71) <259E43DC-7DF8-3492-AF60-42F1EFEFA64B> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari

           0x108762000 -        0x108b08ff7  com.apple.JavaScriptCore (7537 - 7537.65) <A82F910D-F21B-35E9-9FF6-2CA300EDBEE1> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore

           0x108bfa000 -        0x108d5efff  com.apple.WebKit (7537 - 7537.71) <C81854D7-FEC0-3501-86ED-8DA5DD63BE52> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit

           0x108e4e000 -        0x1090b5fff  com.apple.WebKit2 (7537 - 7537.71) <E54E27D0-AEFA-388C-B509-45BD726B6966> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2

           0x109290000 -        0x10a334fff  com.apple.WebCore (7537 - 7537.70) <FAF8BC20-982F-33CD-B9B2-26185E15714A> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore

           0x10ae19000 -        0x10ae19ff3 +cl_kernels (??? - ???) <17C0A1DD-D00E-476F-AB5F-033ECAE53D59> cl_kernels

           0x10f640000 -        0x10f643ff7  libCoreFSCache.dylib (??? - ???) <0D155750-7910-32C5-8327-924FC1089442> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib

           0x10f795000 -        0x10f795ff1 +cl_kernels (??? - ???) <4CAEC42C-9D2C-40B0-9AE6-FA4FF5E9D592> cl_kernels

           0x10fd6c000 -        0x10fd7afff  libGPUSupport.dylib (??? - ???) <9FF8DDA2-7CB1-3888-8AAE-227C7691CB98> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib

           0x10fd81000 -        0x10fdafff7  GLRendererFloat (??? - ???) <06CA5D0B-BC5F-3CC7-836D-A02F7DB92BE8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat

           0x10fdc7000 -        0x10fdc8ff2 +cl_kernels (??? - ???) <A2354978-1DE0-4778-B9C6-35F9AE73D191> cl_kernels

           0x110450000 -        0x11045afef  libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib

           0x110475000 -        0x110514ff7  unorm8_bgra.dylib (2.0.19 - compatibility 1.0.0) <47DA7D73-C52D-322F-A08F-4DB320A65373> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib

           0x110533000 -        0x110534ff3 +cl_kernels (??? - ???) <3EA10ABA-BFBE-48E7-AD98-E00723B6D498> cl_kernels

           0x11072c000 -        0x11072dff3 +cl_kernels (??? - ???) <6E7524DA-81BA-4287-B1E2-C171D3CCA31B> cl_kernels

           0x112dbf000 -        0x112f77fff  GLEngine (??? - ???) <59179FEC-D0E2-38B3-BD49-765506A645AC> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

           0x112fae000 -        0x113108fff  libGLProgrammability.dylib (??? - ???) <90390984-70BC-365C-AB3E-16C35C4240CB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib

           0x11313a000 -        0x113521fe7  com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.32.12 - 7.3.2) <5C9C9474-BA99-33A6-BAD8-628224491FED> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver

        0x7fff67ac2000 -     0x7fff67af6baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

        0x7fff80857000 -     0x7fff80b4cff7  com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security

        0x7fff80b4d000 -     0x7fff80b63fff  libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

        0x7fff80b6e000 -     0x7fff80bc2fff  libFontRegistry.dylib (??? - ???) <60FF9C2C-5E44-3C49-8A08-F26101898F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

        0x7fff80be3000 -     0x7fff80bf9ff7  com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

        0x7fff80c47000 -     0x7fff80c4bfff  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib

        0x7fff80cdb000 -     0x7fff80df4fff  com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

        0x7fff80df5000 -     0x7fff80e41ff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

        0x7fff80e61000 -     0x7fff80e6cfff  com.apple.CommonAuth (2.2 - 2.0) <4F5302A5-867A-3F2E-9E4B-98FA011678F8> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

        0x7fff80e6d000 -     0x7fff80ebbfff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib

        0x7fff80ebc000 -     0x7fff80ed3fff  com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

        0x7fff80ed4000 -     0x7fff80f4afff  com.apple.ISSupport (1.9.8 - 56) <2CEE7E6B-D841-36D8-BC9F-081B33F6E501> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport

        0x7fff80f4b000 -     0x7fff80fc1fff  com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

        0x7fff80fc2000 -     0x7fff81013ff7  com.apple.CoreMediaIO (216.0 - 3199.8) <4D3FE512-E943-34E3-A7A5-2EC2E3854E28> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

        0x7fff81089000 -     0x7fff812fafff  com.apple.QuartzComposer (5.0 - 236.10) <F8560AEC-4E26-3A43-BE0A-B20FCB5B2E7D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

        0x7fff812fb000 -     0x7fff8131ffff  com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

        0x7fff8133d000 -     0x7fff81370ff7  com.apple.GSS (2.2 - 2.0) <C86012C5-B613-3199-B1B3-A1494EE5E43C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

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        0x7fff8bd13000 -     0x7fff8bd13fff  com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

        0x7fff8ca4c000 -     0x7fff8ca73fff  com.apple.framework.internetaccounts (1.2 - 3) <28D44E21-54F2-366B-B9D9-1DB788EF0278> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts

        0x7fff8ca74000 -     0x7fff8cab8ff7  com.apple.MediaKit (12 - 602) <0C2CBEDA-412F-3DDF-9C74-44114E5E0DB9> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit

        0x7fff8cab9000 -     0x7fff8cd31fff  com.apple.imageKit (2.1.2 - 1.0) <23470050-28FB-3B09-8E27-ADC371B0E4B8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

        0x7fff8cd32000 -     0x7fff8cd32fff  com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

        0x7fff8cdcf000 -     0x7fff8ceaefff  com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO

        0x7fff8ceaf000 -     0x7fff8cee9fe7  com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

        0x7fff8ceea000 -     0x7fff8ceeefff  libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib

        0x7fff8ceef000 -     0x7fff8ceeffff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

        0x7fff8cef0000 -     0x7fff8cf31fff  com.apple.QD (3.40.1 - ???) <13ACC7F4-B004-3370-B575-6D06447EE428> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

        0x7fff8cf68000 -     0x7fff8d294fff  com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

        0x7fff8d295000 -     0x7fff8d879fff  libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

        0x7fff8d87a000 -     0x7fff8d884fff  libcsfde.dylib (??? - ???) <165F76E5-EE38-3942-82B4-9BCEEF72EB69> /usr/lib/libcsfde.dylib

     

     

    External Modification Summary:

      Calls made by other processes targeting this process:

        task_for_pid: 11

        thread_create: 0

        thread_set_state: 0

      Calls made by this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by all processes on this machine:

        task_for_pid: 801

        thread_create: 0

        thread_set_state: 0

     

     

    VM Region Summary:

    ReadOnly portion of Libraries: Total=239.0M resident=182.5M(76%) swapped_out_or_unallocated=56.5M(24%)

    Writable regions: Total=1.3G written=90.2M(7%) resident=144.0M(11%) swapped_out=0K(0%) unallocated=1.1G(89%)

     

    REGION TYPE                        VIRTUAL

    ===========                        =======

    ATS (font support)                   31.9M

    ATS (font support) (reserved)           8K        reserved VM address space (unallocated)

    CG backing stores                    4096K

    CG image                             6524K

    CG raster data                       18.9M

    CG shared images                     4440K

    CoreAnimation                        41.4M

    CoreGraphics                           16K

    CoreImage                               8K

    CoreServices                         1736K

    IOKit                                10.2M

    JS JIT generated code               128.0M

    JS JIT generated code (reserved)    896.0M        reserved VM address space (unallocated)

    JS VM register file                  4096K

    JS garbage collector                  704K

    MALLOC                              146.3M

    MALLOC guard page                      64K

    Memory tag=240                          4K

    Memory tag=242                         12K

    Memory tag=251                         76K

    OpenCL                                 52K

    OpenGL GLSL                          1024K

    SQLite page cache                    4416K

    STACK GUARD                          56.1M

    Stack                                14.2M

    Stack (reserved)                      520K        reserved VM address space (unallocated)

    TC malloc                             192K

    VM_ALLOCATE                          16.5M

    __CI_BITMAP                            80K

    __DATA                               20.4M

    __IMAGE                               528K

    __LINKEDIT                           63.7M

    __TEXT                              175.3M

    __UNICODE                             544K

    mapped file                          59.5M

    shared memory                        2768K

    ===========                        =======

    TOTAL                                 1.7G

    TOTAL, minus reserved VM space      812.9M

     

     

    System Profile:

    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99

    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)

    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: Hitachi HTS545032B9A302, 320,07 GB

    Serial ATA Device: HL-DT-ST DVDRW  GS31N

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

  • andyBall_uk Level 7 Level 7 (20,495 points)

    No Glims in there, although the long hang report that was notified by email showed VMWare installed, which might be an issue with 4GB of memory.

     

    Regarding Safari - test in a new or Guest user account & see if the issues are noticeable there, or when started in Safe mode.

  • elena_ts Level 1 Level 1 (0 points)

    Yeah, I posted the hang report instead of the crash one

    I have VMWare since I bought my MB. The only problem is that it becomes a bit slower when I work on VMWare and run other programs at the same time (especially MS Office).

     

    I tested Safari in Safe Mode and it seemed to work fine. However, I'm not totally sure since it can be working kust fine and then suddenly go crazy again

    (At the moment it works fine...no spinning ball, no "jumping", no upside-down websites)

  • jbloom002 Level 1 Level 1 (0 points)

    I have a solution. I was recommended to do a PRAM reset, and the problem has been solved or 2 days now. I'll let you know if it continues to work ok. Below is how to do a PRAM reset:

     

    PRAM RESET

     

    • Shut down the computer.
    • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step
    • Turn on the computer.
    • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    • Release the keys
  • elena_ts Level 1 Level 1 (0 points)

    Thanks! I'll try it. Could you tell me what information I'll lose if I do that?

  • jbloom002 Level 1 Level 1 (0 points)

    For your question of what is lost in reseting pram:

    Information stored in NVRAM / PRAM includes:

    • Speaker volume
    • Screen resolution
    • Startup disk selection
    • Recent kernel panic information, if any