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Safari crashes on different ways

943 Views 10 Replies Latest reply: Dec 11, 2013 12:05 PM by jbloom002 RSS
elena_ts Calculating status...
Currently Being Moderated
Nov 7, 2013 8:56 AM

Ever since I updated Safari (Version 6.1) it keeps crashing: websites turn upside down when scrolling down, sometimes when I switch tab or open a new one it's like Safari is jumping, Cmd+F doesn't always work (it finds only one or two results normally while it can't display the others- it's like it can't move down the webite) and when I press Esc it freezes; I have to switch to another tab and then back agian so that it can be back to normal. And of course the spinning ball could not be missing!

Two days ago it crashed along with System Preferences (had about 3 programmes open) and ever since I see that spinning ball more often, mostly on Safari.

I have no idea how to find what's wrong let alone how to fix it!

MacBook Pro, Mac OS X (10.7.5)
  • andyBall_uk Level 6 Level 6 (17,470 points)
    Currently Being Moderated
    Nov 7, 2013 9:10 AM (in response to elena_ts)

    The most common cause of problems after updating Safari, is always  add-ons or modifications.

    For the recent updates - it's been Glims by a long way. Remove it & test. SafariStand is another.

  • andyBall_uk Level 6 Level 6 (17,470 points)
    Currently Being Moderated
    Nov 7, 2013 3:26 PM (in response to elena_ts)

    You could run the uninstaller, or I think it includes a Safari extension, which you'd see in Safari - Preferences - Extensions.

     

    If Safari crashed recently - post the report.

  • andyBall_uk Level 6 Level 6 (17,470 points)
    Currently Being Moderated
    Nov 8, 2013 5:42 AM (in response to elena_ts)

    No Glims in there, although the long hang report that was notified by email showed VMWare installed, which might be an issue with 4GB of memory.

     

    Regarding Safari - test in a new or Guest user account & see if the issues are noticeable there, or when started in Safe mode.

  • jbloom002 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2013 10:23 AM (in response to elena_ts)

    I have a solution. I was recommended to do a PRAM reset, and the problem has been solved or 2 days now. I'll let you know if it continues to work ok. Below is how to do a PRAM reset:

     

    PRAM RESET

     

    • Shut down the computer.
    • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step
    • Turn on the computer.
    • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    • Release the keys
  • jbloom002 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2013 12:05 PM (in response to elena_ts)

    For your question of what is lost in reseting pram:

    Information stored in NVRAM / PRAM includes:

    • Speaker volume
    • Screen resolution
    • Startup disk selection
    • Recent kernel panic information, if any

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