coskun1990
Level 1 (0 points)

Q: iCloud is not longer available for your AppleID

Hello,

 

When i try to login into icloud.com i get the message: "iCloud is not longer available for your AppleID". What is the problem?

 

Kinds Regards,

 

Coskun

Posted on Nov 7, 2013 1:06 PM

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coskun1990

Q: iCloud is not longer available for your AppleID

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  • Helpful answers

  • by jeremy_v,

    jeremy_v jeremy_v Nov 9, 2013 7:29 AM in response to coskun1990
    Community Specialists
    Nov 9, 2013 7:29 AM in response to coskun1990

    Hi coskun1990,

     

    Thanks for visiting Apple Support Communities.

     

    If you're not able to sign in to iCloud.com, these steps may help:

     

    iCloud: If you can’t sign in to iCloud.com

    http://support.apple.com/kb/ph2611

    If you have trouble signing in to iCloud.com, try the following:

    • When typing your password, make sure the Caps Lock key isn’t on (passwords are case-sensitive).
    • Make sure you’re typing the Apple ID email address and password that you used to create your iCloud account. For example, youriCloudaccountname@gmail.com or youriCloudaccountemail@iCloud.com.
    • If you set up your iCloud account to require two-step verification, make sure you correctly enter the latest code sent to your device.
    • If you can’t remember your password, or you see a message that your account has been disabled for security reasons (which might happen if someone tried and failed to sign in multiple times), you need to change or reset your password.

     

    If you're still not able to sign in after trying these steps, you may need to contact iCloud support, as mentioned in this article:

     

    iCloud: Account troubleshooting

    http://support.apple.com/kb/TS3988

    I get an "Unsupported Apple ID" error when I try to sign in to iCloud from my iPhone, iPad or iPod touch.

    Depending on how you created your Apple ID, you may not be able to create an iCloud account with your current Apple ID. If your Apple ID works in the iTunes Store, App Store, Game Center, FaceTime, or with other Apple Services, your Apple ID should work for iCloud. Also, if you created your Apple ID while you applied for a job at jobs.apple.com, your Apple ID should work for iCloud. If you cannot use your Apple ID with any Apple Services, it might not be compatible with iCloud. Contact iCloud Support for assistance.

    Regards,

     

    Jeremy

  • by coskun1990,

    coskun1990 coskun1990 Nov 10, 2013 6:33 AM in response to jeremy_v
    Level 1 (0 points)
    Nov 10, 2013 6:33 AM in response to jeremy_v

    My apple id work with app store. Its an @icloud.com account. I can for example login and change my details in the "my apple id" site. I just can't login into icloud.com website. I don't want to make a new account. Please help me.

     

    Kinds Regards,

     

    Coskun

  • by jeremy_v,

    jeremy_v jeremy_v Nov 12, 2013 2:25 PM in response to coskun1990
    Community Specialists
    Nov 12, 2013 2:25 PM in response to coskun1990

    Hi Coskun,

     

    Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

     

    Best,

     

    Jeremy

  • by iwillhelpyouokay,

    iwillhelpyouokay iwillhelpyouokay Mar 30, 2016 8:16 AM in response to coskun1990
    Level 1 (4 points)
    Mar 30, 2016 8:16 AM in response to coskun1990

    If you want to restore your phone and bypass an icloud account:

    1. Connect your device to a computer and wait for itunes to open.

    2. Hold the home and power button down at the same time. You will see the screen go black and then it will show the apple logo. Keep holding it until the itunes symbol appears.

    3. After that, itunes will ask you to update or restore your device. Click restore and follow the directions. The restore should take up to 15 minutes.