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Losing network or internet connection after sleep/wake

I've created this as a new thread as it seems to be more prevalent with Mavericks and the very last update to ML but the problem has been around a while. It does seem to affect all types of Mac though from the other threads I have read and posted to.


The problem is essentially this: Intermittently, after a system sleep, the Mac appears to have no network connectivity (local and internet) and for a while the only reliable solution was to force the renewal of the DHCP lease or turning WiFi off and on again, after which the network would be restored.


There have been several theories postulated and a number of fixes, such as the DHCP renew, suggested but none of them have lasted for long but I now think I have this fixed as the following been 100% stable on my Mac Pro with wired ethernet connection for the last two weeks with no recurrences. I see no reason why this would not work on other Macs or connection types.


The problem seems to lie in the automatic location setting in the network settings, so here's what I did...


  1. Network settings - Location - Edit Locations
  2. Add a new location .. "Home" for example
  3. With home selected, click the cogwheel below the network services and choose "Set Service Order"
  4. Reorder the services so your preferred connection type is at the top
  5. After that, select each service in turn (assuming you have a few - like Bluetooth PAN etc)
  6. Make the services you are not using inactive
  7. Apply


Please post a reply if this works for you - it's been dragging on far too long and needs sorting out by Apple but if this is a good workaround for people then it will certainly do for now.

Mac Pro (Mid 2010), OS X Mavericks (10.9)

Posted on Nov 7, 2013 11:53 PM

Reply
196 replies

Nov 5, 2014 9:21 PM in response to painted_stick

Between your response and poppincurbs, I think I will invest in a different router and give that a try. It's just that every "fix" posted seems to work (some worked for weeks!), and then the problem mysteriously reappears. I would hate to purchase another router only to find out in a few weeks that I'm back to square one (and I have been working on this problem for over a year). I hope a new, non-Apple router is the answer.

Nov 23, 2014 1:02 PM in response to Diegus83

I have followed Reforger's suggestion, but it was certainly temporary. We had maybe two good weeks, then the drop-outs started again. Thank you for posting--you may have saved me from purchasing another router. I also had high hopes when Yosemite came out, but apparently that OS has wifi drop-outs as well. Wish I could go back to Mountain Lion.

Nov 23, 2014 2:53 PM in response to fireflymd

Evening!

I thought i had posted an update, but i don't see it...anyway, operating off my service provider modem was not consistent (while still operating my Airport Express modems - for the iOS gear in the house...). However, it was an easy fix to use my phone or pad to reset the AE (Airport Express) modems using airport utility. Took 3 minutes i suppose.

As you may be aware, Apple provided an update a couple days ago for Yosemite. This update, so the info indicated, was to specifically address the wifi faults. I updated and have been using the AE modems since with about half a dozen "sleeps" and "wakes". No problems so far.

I doubt Apple will be updating old OS versions - so you may not see improvement - ever, until you update to Yosemite...

Nov 24, 2014 9:14 PM in response to painted_stick

What you posted made sense--why am I still fussing with Mavericks, when there is a new operating system to try? So I upgraded to Yosemite, and there have been no drop-outs since the upgrade last night (and I had to click on and off my wifi icon repeatedly towards the end of my time with Mavericks). So that's a good thing.


We are getting a lot of spinning beachballs, however, with a lot of things we click on, and I've had to force quit Safari, Pages, Adobe Reader many times in the short time I've had Yosemite. Sheesh, I hope they work these bugs out! At least I'm not having wifi dropouts, but so far with all the spinning beachballs we are not impressed with this upgrade.

Nov 25, 2014 3:43 AM in response to fireflymd

In my experience, the only way to make the spinning beach ball of dead go away in those cases is erasing the hard drive and doing a clean install of the new OS.


You can also try repairing permissions and verifying the disk, but if there is some incompatible items left behind by software you installed at some point, a clean install is the safest solution.

Dec 3, 2014 11:09 PM in response to Reforger

Reforger,

Thanks. What a relief! All I did was disconnect my AC chords to my modem router and Mac in anticipation of a flood where I live. Thank God for no flood. However, for some reason the symptoms you described happened after I reconnected everything.. I would renew the DHCP. I would manually change the address. It became a huge pain everytime I booted up. I tried your solution and then booted up. Everything works GREAT! No need to be put on hold with my service provider. LOL. Thanks again!

Jun 12, 2015 11:02 PM in response to Smithy9999

F my life. I've got this problem, too, with my Mac Mini and Yosemite. Trying various remedies, I tried turning off Bluetooth.


"Hey, why do I have Bluetooth turned on, anyway?"


"Oh yeah, I have a new wireless mouse and keyboard. I guess I should turn Bluetooth back on. I just click right here."


"Hey, why is my mouse unresponsive? Oh...."


Of course, there is no corded mouse in the office, and it's the middle of a business day.

Losing network or internet connection after sleep/wake

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