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iPad Air - Rotation lock not working

I received my new iPad Air about 3 days ago and all was fine until recently when it seems to be stuck in landscape mode.


I've tried turning on and off the lock mode via the control centre
I've also tried changing the setting to use the mute switch to lock and unlock it, but still nothing.
Even stranger, when i use the switch to lock and unlock it it changes to the correct origentation for a second and then goes back to landscape again.


These photos show the ipad in portrait made and you can see the switch is set to unlock.


User uploaded file

Any ideas?? Have I missed some vital setting somewhere or is this a bug / hardware issue?
PS. The above photos show the setting section, but it happens with all apps


Thanks in advance for anyones help / feedback!

iOS 7.0.3

Posted on Nov 8, 2013 1:34 AM

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Question marked as Best reply

Posted on Nov 8, 2013 1:36 AM

(A) Reset iPad



Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears



Note: Data will not be affected.



(B) Reset all settings



Settings>General>Reset>Reset all settings



Note: Data will not be affected but settings will be reset.

21 replies

Jan 5, 2014 4:07 AM in response to chrispx001

Hi guys, I am facing pretty much the same problem.

iPad air, brand new, three days after purchase update to iOS 7.0.4

No any response to screen rotation. Screen is frozen to portrait. I did check all the things mentioned above (mute switch, control bar, etc.) Lock switch is OFF!

I reset it for a hundred times which did not solve anything.

Is it possible that this buggy, crappy update killed the motion sensors?

Very unsatisfied, already regret that I bought that thing!

Jan 17, 2014 1:51 PM in response to Victorius_St

I am also having this issue. About once a week my iPad Air refuses to rotate the view (rotation lock is off).


It can be resolved in my case by turning iPad off/on, until it happens again. Bit of a nuicence for such an expensive device, seems to be software issue given that restart fixes it?

iPad Air - Rotation lock not working

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