Can't download logic 9 after format, forced to buy logic X

Question

Level 1

6 points

Can't download logic 9 after format, forced to buy logic X

Hello,

I purchased Logic Pro 9 a few years ago. I formatted my computer a week ago and before that I was told by the iTunes support that I would be able to download whatever is on my purchase list of my Apple ID. So after the format I couldn't find Logic Pro 9 in the app store, I contacted iTunes support and they told me that it is not available in the UK and that I can download Logic X instead. (I gotta tell that the solutions the apple geniuses suggest are usually one of a kind!) So as far as I'm concerned I'm left with no Logic Pro 9 after paying $200 for the app just because they upgraded to Logic X. I cannot find Logic Pro 9 in the app store anymore so I'm guessing they took it off the market and force people to buy the latest version.

Is there anyone that knows what happened to Logic Pro 9 ? Did they actually took it off the market, why can't I see it in the app store anymore?

Macbook Pro

Posted on Nov 8, 2013 5:35 AM

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Answer 1

Blueberry

Level 4

3,057 points

Nov 8, 2013 6:17 AM in response to Michek

If you bought Logic Pro 9 via the Mac App Store (not the DVD boxed version!), you can re-download it! It is available under the "Purchases" tab in the App Store application. If you don't see it there (it seems to be sorted by purchase date), check under Store -> View My Account that you are logged into the same account you used to by Logic Pro 9. If that is the case, make sure the purchase is not marked as "hidden". That's it. You _can_ re-download Logic Pro 9!

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Answer 2

Michek Author

Level 1

6 points

Nov 8, 2013 7:48 AM in response to Blueberry

Yeah, I forgot to mention one thing. I did change the e-mail address of my Apple ID after I purchased Logic 9. Does that change anything ?

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Answer 3

Nov 8, 2013 11:51 AM in response to Michek

Yes... because you must use the exact same Apple ID you used to purchase LP9 from the App store originally...

If you changed your Apple ID then you wont see your previously bought apps from the app store, under the Purchased Tab in the Mac App Store application.

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Answer 4

Michek Author

Level 1

6 points

Nov 9, 2013 7:26 AM in response to The Art Of Sound

Yes but I only changed the e-mail address, the Apple ID is still the same. I can see Logic 9 in the purchase history when I log in from iTunes and view my account...

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Answer 5

Nov 9, 2013 7:34 AM in response to Michek

AFAIAA..... You cannot change just the email address associated with an Apple ID. Apple do not normally provide a means of doing that.... If you change the email address.. it requires you to create a new Apple ID.

However....

Sign out of the Mac App Store app (found under the menu bar in the Mac App Store App) and sign back in again using your correct Apple ID and password... Then go to the purchased tab...

if that doesn't work...

You best bet is to contact Apple directly and ask for their assistance in resolving this...

http://www.apple.com/contact/

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Answer 6

Michek Author

Level 1

6 points

Nov 9, 2013 10:29 AM in response to The Art Of Sound

If this is actually my new apple ID then how come I can see my whole purchase history of 3 years in the account info in iTunes ? I do think that apple provides such a feature since I can see the purchase history of the previous e-mail address in my current account. This also explains why I can't log in with my previous e-mail...

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Answer 7

Nov 9, 2013 10:32 AM in response to Michek

As I said, sign out of the Mac App Store and sign in using the correct Apple ID and then see if your list of purchased apps turns up there and not in iTunes..........

iTunes is not the same as the Mac App Store

If that doesn't work...call Apple

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Answer 8

Jul 12, 2015 7:01 AM in response to Michek

have you managed it>I have the same problem,except i am using the same ID

Thanks

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Answer 9

Jul 12, 2015 8:31 AM in response to suciufrombucuresti

suciufrombucuresti wrote:

have you managed it>I have the same problem,except i am using the same ID

Thanks

If you are absolutely sure you are signed into the App Store using the same Apple ID you used to purchase Logic Pro 9 originally and it isn't showing up under the Purchase tab..

Then contact Apple directly for assistance....

http://www.apple.com/contact/

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