Maverick Mail Printing Problem: prints email header on separate page from body of email. Why?!

Any resolution? I'm having the same problem, intermitently.

I ran Disk Permission Repairs and fixed some font issues in Font Book (couple suggestions I found somewhere) and it fixed the problem for one email chain, but still happening on some others.

I was able to solve my issue by changing the Font size for the body of the email, I chosed Arial 12. That is under Mail Preferences Fonts. Now I print and the preview shows the single page.

Good luck

That did not work for me, still 2 pages even with Arial 12.

It must be an actual font issue. I was having the same problem - header and body on separate pages. It was driving me crazy and then I found this thread about changing font or size. Not a fan of Arial, I changed from Times New Roman to plain old Times. Boom. Problem solved. Now everything prints together as it should. I print at 14 pt and it still isn't a problem. So in my case, the issue is with my Times New Roman font. If changing to Arial didn't work, I'd try another standard font or two and see if that doesn't help.

I am having the same issue ever since installing Mavericks. Has anyone found a resolution to this problem?

One thing I just discovered as I'm trying suggestions from these posts is that if I lower the Scale Percentage, I start to get part of the 2nd page. The lower I go with the Scale Percentage, the more I get from the second page, but there's always a lot of space between the header and the body. It's almost as if too much space between the header and the body is causing the issue.

Hi,

I have posted about this issue as well.

I now have upgraded to Yosemite, and the issue still exists.

I have just analyzed the Raw Source of three emails, all of which were sent from the same source within three minutes.

Every aspect of the raw source is the same in each of the three emails.

However, one of the three prints the body of the message on the second page, leaving only the header on the first. The other two emails print as expected.

By transferring these three emails to another computer as attachments, I can also confirm that the issue still exists on that computer, therefore they are not computer or printer specific.

The space you refer to appears to be created by some sort of spacing setup that Mail is inserting. Others have already noted that printing at a smaller percentage reduces the unwanted space, therefore it is not a "page break" per se.

Has anyone actually contacted Apple regarding this?

JD

I have encountered the same issue. However, it seems to be totally intermittent. The same email might print with this issue at one time; but same email prints fine at a different time.

oddly, I think I saw from the print preview that this was going to happen again; but then the page actually printed out fine: everything on one page!

i have NOT discovered any fix for this issue. Usually, it is more annoying and paper-wasting, than a real issue. So I am only posting this, as additional info about this issue, in case Apple is actually reviewing.

issue normally doesn't occur. but still occurs routinely. seems like at least once or twice a day.

For what it's worth, I can report exactly the same problem. I just recently converted from Outlook for Mac 2011 to Mail. I did the conversion while running Yosemite. I like pretty much everything about Mail EXCEPT that it take 2 pages to print a 1 page email!! The header appears on the top of p.1, followed by a blank space. The message begins at the top of p.2.

If you scale it down, you can get the message to begin to appear on the bottom of p.1, but clearly, Mail is inserting BIG SPACE between the header and the message. Changing the display fonts for Mail had no apparent effect (except that the font DID change, of course)....still a BIG SPACE between the header and the message.

Coming to Mail for the first time, I would have assumed that this was just a quirk of Mail, but am I understanding that some of you Mail users out there USED TO NOT have this problem?? I think it's pretty clear that it's Mail that's causing the problem, not the message, because I went over to my old Outlook and printed the same couple of messages with no such space between the header and the message. So Mail is inserting a space into the print formatted email message that is NOT there in Outlook's print formatted same message.

Be really nice to get rid of this problem, but my Apple Care free support has expired. Not sure I want to pay for something that's generic to Mail!! Anyone else made any progress on this?

I just moved from Mountain Lion 10.8.5 to Yosemite 10.10.2 and have this issue. The problem is very random and seems to occur in 10-20% of my incoming and outgoing eMails.

One solution (not a real solution!) is to print landscape instead of portrait. That printed the body of the eMail directly after the heading - but of course that is not how we are reading/filing most eMails!!

I'll try this on another printer but expect the same result - NOT GOOD and never never had this issue in Mountain Lion or even back to 6.0.4 in 1989. Needs to be fixed - I'll write to Apple - http://www.apple.com/feedback/

Best regards,

Steve Schulte

Monday 23 March 2015

One other thing I noticed: eMails that DON'T have this issue still have extra space in them -- not all but many have a 2nd or 3rd page which is blank when you print (look at the print preview). So there seems to be a major issue with extra space getting inserted in up to 50% (maybe more) of all eMails - send and receive. A mess!

Best regards,

Steve Schulte

Monday 23 March 2015

I have had this problem on an occasional basis as well. One thing that seems to work is forwarding the message to myself and then printing that. Then it shows up correctly. Somehow that extra space ahead of the body is removed. It seems to be a work-around but still doesn't fix the problem.

I have not had the issue since updating to Yosemite.