9 Replies Latest reply: Apr 16, 2014 2:58 PM by Axeman1020
MikeShell Level 1 (0 points)

Please help!!!! The information is all present in iTunes. On the phone, it shows song titles and album information, but leaves artist as unknown.


iPhone 4S, iOS 7.0.3
  • Axeman1020 Level 6 (14,235 points)

    Check here:

    Settings > Music > Group by Artist

  • BionicD Level 1 (0 points)

    Unfortunately, I've got this problem as well - and it's driving me nuts! - and when I go to "Settings > Music > Group by Artist" it's also of no help, whether that switch is on or off it has no effect on the problem.

     

    I've tried deleting the album from my iTunes library, reimporting from my original purchased CD, and then resyncing - but still no fix.

     

    I've tried deleting the album from my iTunes library, reimporting from a copy of the CD I got at the public library, and then resyncing - but still no fix.

     

    I've tried fiddling with the iTunes library music files, going to "File > Get Info > Info" and checking (and even UNchecking) the "Part of a Compilation" function - but still no fix.

     

    I've tried fiddling with the iTunes library music files, going to "File > Get Info > Info" and trying to rename the artist name myself - but still no fix.

     

    Whenever I sync... these specific albums still list as "Unknown Artist" in the Music app of my iPhone

     

    *** is going on??  Help me, Obi-Mac Kenobi... you are my only hope...

  • Axeman1020 Level 6 (14,235 points)

    These are not the Artists you are looking for

     

    I believe the Music app in iOS sorts by Album Artist, not Artist.

    You need to make sure the Album Artist field is filled and matches for all the songs in the same album.

  • turingtest2 Level 9 (68,619 points)

    If the problem files are in mp3 format it is possible there are multiple tags. Although the ID3 specification supports them iTunes prefers there to be a single ID3v2.3 tag. With multiple tags it is not certain which it reads or which it updates, and it is possible that the device choses differently. Once songs have the correct info. in iTunes you can use Convert ID3 Tags... None several times, then Convert ID3 Tags... v2.3. The process removes any embedded art but otherwise preserves the data that iTunes knows. You could use my (Windows) script CreateFolderArt before and after to save and then restore the artwork.

     

    See also Grouping tracks into albums.

     

    tt2

  • BionicD Level 1 (0 points)

    EUREKA!  Axeman - you are a godsend.  For all these years, I foolishly thought that the "Album Artist" category was for whomever designed the artwork on the album cover (lol).  It never dawned on me that iTunes was specifying the general musical artist for whom the entire album is credited, from the artist(s) of an individual track on that album.  So yeah... I went back to the album which was giving me trouble, saw that the tracks did indeed have empty "Album Artist" sections, filled them in - and presto, they've suddenly got correct credits on the Music app of my iPhone.  Now I am going to spend the next several months going through all my albums to clean this up.  Thanks again!

  • BionicD Level 1 (0 points)

    ...And turingtest, thanks for your input as well.  It may help me down the line when other problems pop up.  You are also a kind soul

  • Axeman1020 Level 6 (14,235 points)

    You're welcome

  • turingtest2 Level 9 (68,619 points)

    BionicD wrote:

     

    ... Now I am going to spend the next several months going through all my albums to clean this up.

     

    http://samsoft.org.uk/iTunes/scripts.asp#CopyArtistToAlbumArtist

     

    tt2

  • Axeman1020 Level 6 (14,235 points)

    turingtest2…you are the man!