I am trying to use iTunes Radio, but it won't play any music. It worked yesterday! It is saying it can't verify the certificate. I am using an iMac with Mavericks and the latest version of iTunes. How can I fix this?
iMac, Mac OS X (10.6.8)
Hi khrank,
Welcome to the Support Communities!
Are you seeing an error number? The steps in this article may helpful even if you don't have this specific error number:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Adjust your certificate settings:
Mac OS X:
From the Finder, in the Go menu, choose Utilities.
Open Keychain Access.
From the Keychain Access menu, choose Preferences.
Click on the Certificates tab.
Choose Off under Online Certificate Status Protocol (OCSP)
Choose Off under Certificate Revocation List (CRL).
Restart your Mac.
Cheers,
- Judy
itunes radio can't verify certificate
