Problems with external USB 3 RAID drives unmounting
Problem
My 6 TB external RAID enclosure unmounts every time I try to copy large amounts of files onto it (for example, if I use it as a Time Machine backup)
iMac specs
- 27 inch iMac (late 2013 model)
- 3.5 Ghz CPU (i7)
- 8 GB RAM
- 3 TB internal Fusion drive
- OS 10.9 Mavericks
- All software updates installed
RAID enclsoure
- External USB 3 drive (direct connect to iMac)
- Externally powered
- RAID 0
- Uses matching 3TB Seagate baracuda drives
- 6 TB total
The drive mounts, formats, and works fine until I need to copy files over to it. If I use Time Machine, or simply copy lots of files (ie, my iTunes library, or various video projects), then it suddenly unmounts and I get the "Disk Not Ejected Properly" error. The drive then immediately re-mounts by itself.
What I've tried
- I tried (2) different RAID enclosures
- both brand new
- different brands
- I tried different USB cables
- I tried different USB ports
- I tried it with all other USB devices unplugged
- I verified that both RAID enclosures work fine with any USB 2.0 device
- I verified that both RAID enclosures work fine with my Wndows 7 laptop
- I cleared my SMC
- I cleared my NVRAM
- I cleared by PRAM
I wonder if this is some kind of weird power issue? I am convinced that there's nothing wrong with the external drive or enclosure because I've tied TWO of them and they both fail the same way, and they also work just fine on any USB 2.0 connection, and on Windows.
Unfortunately Apple tech support wasn't able to provide an answer and told me to take it into a retail store. I suspect this isn't related to my individual imac, but to the line in general.
Advice? Help?
iMac (27-inch, Late 2013), OS X Mavericks (10.9), 3TB fusion, 3.5 Ghz i7, 4 GB NVIDIA