1 Reply Latest reply: Nov 10, 2013 7:44 AM by griff w
wishheartgirl Level 1 (0 points)

My partner bought my iphone 4 version 4.2 about two years ago from a well known store. He got himself one at the same time but i cannot update mine because it does not come with an option in settings, general that allows me to update it. All of my apps are useless as they need at least iSO5 to run. I cannot check my bank accounts or anything. I have rung and spoke to apple many of times and followed all the steps to try and update. As this is not my fault and the iphone had not been loaded with the correct software there should be something APPLE could do free of charge!!!! I really need help as i cannot afford a replacement or want one. I just dont know what to do anymore!!

iPhone 4, iOS 4.3.3, iSO 4.3.5