itunes match problems

Hey cardno777,

I found the following recommended troubleshooting steps for when some songs appear to be missing from iTunes Match:

Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer, then manually update iTunes Match.

1. To determine what Apple ID your computer needs to be authorized for, locate and select the song in your iTunes library.
2. Choose File > Get Info.
3. In the Summary tab, locate the Account Name field in the right column and write it down.
4. Click OK.
5. Choose Store > Authorize this Computer.
6. Type in the account name from the Summary field and its password. Click Authorize.
7. Choose Store > Update iTunes Match.

Check iCloud StatusCheck to see the iCloud status of your songs. Choose View > View Options and enable"iCloud Status". iCloud status will help you to determine whether or not a song was purchased from the iTunes Store, matched, uploaded, or ineligible for upload. Items may not be eligible for upload if:

• Your computer is not authorized for playback for that item.
• The music video was not purchased from the iTunes Store or was purchased using a different Apple ID.

Notes:

• If a song contains DRM and is no longer available on the iTunes Store for purchase, the song is uploaded to iCloud and made available for download in protected DRM format. You will be required to authorize your computer or device for playback.
• A song will not be uploaded to iCloud if the song contains DRM, was purchased using a different Apple ID, and could not be matched.
• When you subscribe to or enable iTunes Match, your iOS device or computer will be associated to the Apple ID being used for iTunes Match. Learn more about associating a device or computer to an Apple ID.

iTunes Store: Troubleshooting iTunes Match

http://support.apple.com/kb/TS4054

Welcome to Apple Support Communities!

Have a good one,

Delgadoh