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"Unable to download App" bug in iOS7

Here's a relatively minor, but annoying, App Store bug I'm experiencing on my 3rd gen iPad in iOS 7.0.3. The App Store tells me that there's an update to the Facebook app, but when I attempt to update it gives me the familiar "Unable to Update App." That's not the bug. The bug is that it gives me two options, "Done" or "Retry." When I tap the "Done" button, I would expect the update process for that app to stop, but it doesn't. The circle-square updating button remains, and if I exit the App Store, Facebook is dark. If I tap the darkened Facebook icon, it gives me the "Unable to update App" prompt again, with no way to get my currently installed Facebook app working again. I have to go BACK into the App Store, tap the circle-square to manually stop the non-working update process, and now my Facebook app is working, but is mistakenly flagged with the "new" dot.


Not a critical bug, but annoying and should be relatively easy to fix in the next update.

iPad, iOS 7.0.3

Posted on Nov 9, 2013 4:39 AM

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7 replies

Nov 9, 2013 9:04 AM in response to amphibious

Um... no. Sure, it may be Facebook's issue whether or not the app was downloadable, but how to HANDLE a failed download is entirely iOS/App Store. Facebook (or any app) doesn't control the behaviour of the update button, the App Store failure messages or the new-dot. Again, I'm not reporting the failure as a bug, but rather the behaviour of iOS7 in handling that failure.

Jan 10, 2014 9:54 AM in response to Pete The Walrus

Hi. I just got my iPhone last week. Now I can't download free apps. I tried to sign out and sign in again on my AppStore account but it didn't work. I did reset my phone and still I got same problem. Every time I download it keep showing me unable to download app this time. Can you guys help me or give me some suggestions.

At first I was able to download but now I can't. I lost everything I downloaded. Pls help!

Thanks

"Unable to download App" bug in iOS7

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