Hi,
I´ve buy a NEW Imac, but I can´t configure it because it does not recognize the apple keyboard and the magic mouse.
Please help me.
Thanks
iMac
Are these the mouse and keyboard that came with the new iMac. If so, they should have come pre-pared.
First check if bluetooth is switched on. Is the mouse switched on. Are the batteries inserted correctly Have you set up the mouse correctly ... go to Systems Preferences > mouse > settings.
Thanks a lot for your help.
It seems that they have not came pre-pared.
There is something that I can do?
Thanks a lot for your help.
It seems that they have not came pre-pared. Then I get stopped in the first step of configuration.
There is something that I can do?
I appreciate your diplomacy, but you only need to reply back to one of us. Anyone can help you at any time.
Read the link in my first reply. And also the links below. You can try to pare the mouse and keyboard yourself.
Thanks.
I´ve already read the links but nothing works because they are not pre-pared, then I can not enter to the configuration menu.
Again, thanks
I had the same issue and this is how I was able to pair my New Mac Mini and New Apple Wireless Keyboard.
Get to a point where you can right click in a text field.
Select Sebsititutions
Select Text Preferences
Now you should be in the System Prefrences.
Here you can turn on Bluetooth and Config the wireless keyboard. I went to Bluetooth, turned Bluetooh On and made my Mac Mini discoverable. After a few clicks I had my new wireless keyboard connected and was able to finish the installation.
Hope this helps.
my new imac does not recognize the keyboard and magic mouse
