Dayne1

Q: Would like to know how I can scan and take a pic of my iTunes card and send to cust support to redeem my code

Would like to know how I can scan and take a pic and send to customer support.

Thanks

Posted on Nov 9, 2013 12:27 PM

Close

Q: Would like to know how I can scan and take a pic of my iTunes card and send to cust support to redeem my code

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Nov 9, 2013 12:33 PM in response to Dayne1
    Level 10 (135,625 points)
    iTunes
    Nov 9, 2013 12:33 PM in response to Dayne1

    If you just want to redeem the card then you shouldn't need to scan it in nor contact Support : redeeming a card.

     

    If you are having a problem with the code and need to contact Support about it then if you have a computer or a mobile phone with a camera on it then you can take a picture with that - or you can use a digial camera and import it to your computer so that you can attach it.

     

    Contacting Support about gift cards : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes