My password questions don't reset to my email, always sends to wrong email

It clearly says my email on my account as. Z**********@hotmail.com

But when I reset my questions it says on the apple site to reset to 'z********@hotmail.con'

It's the '.con' that there is a glitch on the apple account


<Email Edited By Host>

iPhone 5, iOS 7.0.2

Posted on Nov 9, 2013 1:10 PM

Reply
1 reply

Nov 11, 2013 1:50 PM in response to Bradtasmania

Hi Bradtasmania,



Welcome to the Support Communities!


The article below should help you update your Apple ID and reset your rescue email address:


Associating and verifying email addresses with your Apple ID

http://support.apple.com/kb/HE68


Rescue email address and how to reset Apple ID security questions

http://support.apple.com/kb/HT5312


If you require additional assistance with this, click on the link below for guidance:


Apple ID: Contacting Apple for help with Apple ID account security

http://support.apple.com/kb/HT5699


I hope this information helps ....

Have a great day!


- Judy

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My password questions don't reset to my email, always sends to wrong email

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