presramsey
Level 1 (0 points)

Q: Photos aren't syncing to iPhone 5 - HELP!

I have connected my iPhone 5 to my MBP to sync up apps, music, photos, etc. While everything seems to work fine, I cannot seem to get my photos (using iPhoto) to sync onto my phone. This has never been an issue before today. Any thoughts on how I can fix this problem? Thank you in advance!

iPhone 5, iOS 7.0.3

Posted on Nov 9, 2013 2:26 PM

by DaveFlows,Solvedanswer
DaveFlows DaveFlows
Level 1 (10 points)
A:

Everyone I've found a solution to this issue.

 

In the end I downloaded iPhoto Library manager which is a 3rd party application from FatCat Software.

 

The application has a 'Rebuild database function' but rather than the way Apple tries to do it by recreating meta data, iPhotoManager creates a new Library and then imports all of your Photos anew.

 

In my case it took about 10 hours to run and reported out of my 26,000 photos 35 photos couldn't be imported because they contain zero bytes (i.e. the photo's are corrupt).

 

I've resync'd it with iTunes and my devices and everything is working fine now.

 

Once the rebuild is complete you need to do the following:

 

1. Quit iTunes.

 

2. Set the new library to be your default by opening iPhoto with the ALT Key held and selecting the new Library from the list.

 

3. Preview it to make sure it's as you expect.

 

4. Open iTunes and sync your device.

 

I've spent a lot of time researching this problem and as I'm sure anyone who's looks around will be aware, it seems to be a fairly common problem.

 

I couldn't find a single piece of advice on all the threads i visited by anyone on the iPhoto team about how to move forwards.

 

If anyone from Apple reads this may I strongly suggest that you 1. Try and consolidate these threads into a single set of information that people can find easily. 2. Take another think about how the functionality works in the rebuild library functions.

 

I hope this helps you guys out.

 

All the best and good luck.

 

Dave.

Posted on Nov 19, 2013 9:08 AM

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presramsey

Q: Photos aren't syncing to iPhone 5 - HELP!

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  • by presramsey,

    presramsey presramsey Dec 6, 2013 10:29 AM in response to DaveFlows
    Level 1 (0 points)
    Dec 6, 2013 10:29 AM in response to DaveFlows

    This worked like a charm! Thanks!

  • by fsiqueirar,

    fsiqueirar fsiqueirar Dec 10, 2013 2:47 PM in response to presramsey
    Level 1 (0 points)
    Dec 10, 2013 2:47 PM in response to presramsey

    I JUST SWITCHED MY IPHONE 4S TO A 5S AND THE SAME THING WAS HAPPENING TO ME. I JUST SOLVED IT BY DELETING THE IPOD PHOTO CACHE ON FINDER AND THEN, ALL OF A SUDDEN THE PICTURES STARTED TO SYNC AGAIN. O HAD 2 IPOD PHOTO CACHE ON MY LIBRARY AND ALL OF THEM HAD NO PHOTOS. I'M GLAD I SOLVED IT!!!!!!!

  • by Snowdog69,

    Snowdog69 Snowdog69 Dec 12, 2013 4:20 AM in response to presramsey
    Level 1 (0 points)
    Dec 12, 2013 4:20 AM in response to presramsey

    DaveFlows,

     

    I was having the same problem.  Your solution fixed it!  Thank you!

     

    Do you think I can replace the original iPhoto library with the rebuilt library on my MBP?  Keeping the two libraries on the hard drive is taking up a lot of space.  I'd like to delete the original to free up some space, but don't want to run into this problem again...

  • by DaveFlows,

    DaveFlows DaveFlows Dec 12, 2013 8:59 AM in response to Snowdog69
    Level 1 (10 points)
    Dec 12, 2013 8:59 AM in response to Snowdog69

    Glad it helped, having a corrupted library rather than cache is a nasty problem that is hard to solve.

     

    My advice is backup your old library and new library to an external disk just in case.

     

    I would say that since I worked through the fix I've added a couple of hundred new photos and haven't had any problems.

  • by Snowdog69,

    Snowdog69 Snowdog69 Dec 13, 2013 2:26 AM in response to DaveFlows
    Level 1 (0 points)
    Dec 13, 2013 2:26 AM in response to DaveFlows

    Thanks, again.

     

    Will do.  I always backup -- everyone should!

  • by TonyInFrance,

    TonyInFrance TonyInFrance Feb 22, 2014 3:02 PM in response to presramsey
    Level 1 (4 points)
    Mac OS X
    Feb 22, 2014 3:02 PM in response to presramsey

    I see this is a slightly old thread and probably dormant by now. However I'll risk posting in here. I've been having the same problem, i.e. rotating circle on my Photos tab in iTunes:

    Screen Shot 2014-02-23 at 00.00.14 copy.jpg

    I went through all the steps in this thread, got the app, rebuilt the library, relaunched iTunes... but I STILL have the same issue.

     

    Next step please?

  • by marijnwaa,

    marijnwaa marijnwaa Feb 27, 2014 6:20 PM in response to TonyInFrance
    Level 1 (0 points)
    Feb 27, 2014 6:20 PM in response to TonyInFrance

    Exactly the same here as TonyInFrance. Everything syncs, except photos, which has a spinning wheel under the tab. I've rebuilt, reinstalled and restored everything, but it won't work.

     

    OS X Mavericks, and a first generation iPad running iOS 5.1.1

  • by Taylorlie,

    Taylorlie Taylorlie Apr 6, 2014 8:22 AM in response to presramsey
    Level 1 (0 points)
    Apr 6, 2014 8:22 AM in response to presramsey

    How are you creating albums on the iPhone, My understanding was that Camera Roll is pictures taken on the iPhone, any other albums are ones that have been synced from iTunes

     

    Once you have transfered whats in the camera roll you sort it into folders on the computer and then sync these to the iPhone

     

    I might be missing it but I see no way to create new albums on the phone

  • by TonyInFrance,

    TonyInFrance TonyInFrance Apr 6, 2014 12:53 PM in response to presramsey
    Level 1 (4 points)
    Mac OS X
    Apr 6, 2014 12:53 PM in response to presramsey

    I'll start with replying to Taylorlie:

     

    I think you can create albums on the iPhone. I see that there is a + sign once you tap the Photos app on your screen which then asks you to type in the name of your new album.I've never tried this but I think it works.

     

    Now for my original problem:

     

    I've finally got it solved. How did I do it? I had to restore the iPhone and set it up as a new phone.

     

    No amount of backing up the phone contents (on iCloud or in iTunes) and restoring using these backups did the trick. It was a painful affair overall and took a lot of time since I had to rearrange all my apps in respective folders again. However the end result was positive.

  • by Stratusrunner,

    Stratusrunner Stratusrunner Apr 12, 2014 8:18 AM in response to presramsey
    Level 1 (0 points)
    Apr 12, 2014 8:18 AM in response to presramsey

    Thanks DaveFlows,

     

    I also was unable to sync to any of my iOS devices from iPhotos.  I was getting the "error: -50" warning message.  The solutions offered by Apple techs didn't work but your solution did.  There must be a bug in iPhotos.

     

    KD in Texas

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