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Problem with the charger

Today in the morning i was trying to charge my phone and it was not working... i tried and this message appeared: this cable or accessory is not certified and may not work reliably with this iphone.. what should i do ? buy another cable? i was using the original cable, the cable that came with my phone

Posted on Nov 9, 2013 2:35 PM

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1 reply

Nov 11, 2013 1:45 PM in response to allmuringa

Hello, allmuringa


Thank you for visiting Apple Support Communities.


I have experienced this issue myself and know it can be frustrating. First, start by closing all applications in multitasking and power cycling the device.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


Make sure there is no debris in the port or on the cable. Next, try the steps in the attached article below.


Troubleshooting iPhone, iPad, and iPod touch accessories

http://support.apple.com/kb/TS2634


Cheers,


Jason H.

Problem with the charger

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