Q: transferring my iTunes music library

i need help transferring my iTunes music library from my old pc to my new mac..im getting an error message when i try to open the iTunes file on my Mac that the iTunes file is locked? any ideas on how to rectify? thanks

MacBook Pro with Retina display, iOS 7.0.3

Posted on Nov 9, 2013 3:57 PM

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Q: transferring my iTunes music library

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by jason269,

jason269 Nov 11, 2013 2:26 PM in response to thebarista
Community Specialists

Nov 11, 2013 2:26 PM in response to thebarista

Hi, thebarista.

Thank you for visiting Apple Support Communities.

This sounds like a permission issue with your iTunes Library folder. Here are a couple articles that will help you troubleshoot this issue.

iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277

Troubleshooting permissions issues in Mac OS X
http://support.apple.com/kb/HT2963

Cheers,

Jason H.
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