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by Kenichi Watanabe,Nov 10, 2013 1:38 PM in response to electricoolaid
Kenichi Watanabe
Nov 10, 2013 1:38 PM
in response to electricoolaid
Level 8 (38,924 points)
Mac OS XThe red light may indicate a problem with your shuffle's battery, or insufficient power from the USB connection.
As a test, shut down (power off) your computer and disconnect all USB devices including hub, except for standard keyboard and mouse (if normally used). If your computer is a laptop, connect its power adapter (so that it's not running on battery power). Do this to reset your shuffle
http://support.apple.com/kb/HT1655
Start up computer, run iTunes, and connect the shuffle to a direct USB port on computer.