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Mail under 10.9 sends emails sporatically

Hi,


My wife is running OS 10.9 on her 17 inch PowerBook. Occasionally when she tries to send an email, she gets a message "Cannot send message using server "XYZ". Other times using the same email address to send, the message goes through.


In looking at the data in the "Accounts" area everything looks like it should. Several times I have deleted the SEND information and set it up again. But the sporatic sending continues.


Any ideas of what might be going on and what I can do to fix the problem?


Thanks

Posted on Nov 9, 2013 11:20 PM

Reply
1 reply

Nov 12, 2013 6:59 AM in response to Western AZ Mac

Hey Western AZ Mac,


You'll want to determine which part of the email "ecosystem" is the cause of the email issue, then attempt to resolve it, and the steps in the following document can help with both:


OS X Mail: Troubleshooting sending and receiving email messages

http://support.apple.com/kb/TS3276


Welcome to Apple Support Communities!


Sincerely,

Delgadoh

Mail under 10.9 sends emails sporatically

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