Mirozap
Level 1 (0 points)

Q: Preview doesn't work

I have updated the OS X to 10.9 Maverics and after a couple of days, I cannot start a Preview app. Every time I just get the message "You can't open the application "Preview" because it is not supported on this type of Mac". Please, help me. Thanks, Mirek

MacBook Air, OS X Mavericks (10.9)

Posted on Nov 10, 2013 12:45 AM

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Mirozap

Q: Preview doesn't work

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  • by MrHoffman,

    MrHoffman MrHoffman Nov 10, 2013 4:04 AM in response to Mirozap
    Level 6 (15,637 points)
    Mac OS X
    Nov 10, 2013 4:04 AM in response to Mirozap

    Though it'll probably fail, please see if opening Applications > Preview.app works.  (This to see if you're activating some other copy of something called "Preview.app" stored somewhere; an old copy of Preview.app, perhaps.

     

    To resolve this... If you have another Mavericks 10.9 system install available, you could try copying over the Preview.app bundle from there.   Either another Mavericks Mac via the network and mounting a share, or with a cable via Target Disk Mode, or from OS X installed on an external storage device.  If not, you could reinstall OS X Mavericks (installing Mavericks atop Mavericks) using the Recovery partition.  Any of these should clear this.  I'd probably go via the external storage, just because I like having another bootable copy of OS X around.

     

    Definitely have a backup or two of your disks, on the unlikely chance that your storage hardware is failing, or for the equally unlikely chance something in the recovery or the reinstall goes badly wrong.  You don't want to lose your data if something does go wrong, after all.  If you don't have Time Machine set up, consider getting that configured and working, too.