Q: macbook camera not working

(1) Restart Mac, repair permissions, then download and install OS X Mountain Lion Update v10.8.5 (Combo) (although you have already updated.)

Repair permissions again immediately following the restart that completes the Combo update.

Test camera function.  If you encounter a problem with third-party software like Skype, test more than one Apple camera app in more than one user account.

(2) If your problem continues, use OS X Recovery to reinstall Mac OS X Mountain Lion.

Then use  > Software Update… to verify that all your Apple software is up to date.  Install any needed updates and repair permissions one more time.

Message was edited by: EZ Jim

Mac OSX 10.8.5

Hashim Jamal wrote:

 

OS X Mountain Lion Update v10.8.5 (Combo) <---- i have already updated this still my problem is not resolved

The only way to know if your problem will be resolved is to try what I recommended.

I listed the simplest things first.  If repeating the combo Update does not work. try troubleshooting iSight with more than one Apple camera app in more than one user account.  If that doesn't work either, reinstall OS X.

Message was edited by: EZ Jim

Mac OSX 10.9

Hashim Jamal wrote:

 

dear sir plz advise if i install os Maverick will my problem be resolved?

 

OS X Mountain Lion Update v10.8.5 (Combo) <---- i have already updated this still my problem is not resolved

The only way to know if your problem will be resolved is to try what I recommended.

I listed the simplest things first.  If repeating the combo Update does not work. try troubleshooting iSight with more than one Apple camera app in more than one user account.  If that doesn't work either, reinstall OS X.

Message was edited by: EZ Jim

Mac OSX 10.9

Hashim Jamal wrote: ...  i updated to 10.8.5 ... now i have installed OS MAVERICS...

Perhaps I misunderstand.  Apple calls OS X 10.8.5 "Mountain Lion".  They call OS X 10.9 "Mavericks".

If you are now using Mac OS X 10.9 instead of 10.8.5, and if you have tried everything previously suggested here but your problem remains, follow Apple's instructions to Reinstall OS X Mavericks.

Then try your camera again using the method suggested in How to Troubleshoot iSight.  (Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your Mac's built-in camera, the same troubleshooting method and remedies apply.)

Message was edited by: EZ Jim

Mac OSX 10.9

Hashim Jamal wrote:

 

i have done reinstallation of os maverics

and checked camera according to troubleshoot

 

still not working what should i do?....

Use the final "Troubleshooting" suggestion:

"... contact Apple or an Apple-Authorized Service Provider for service."

Hashim Jamal wrote:... i took my laptop to a apple authorised service department...

You did the right thing.

Hashim Jamal wrote:... apple authorised service department ... are asking for 750usd to get it replaced

what should i do?

If you like the Mac you have and need the built-in camera, spend the money.

If you want a different computer, now is a good time to trade.

If cost is a concern, consider a Mac compatible external camera. Take your MacBook Air to the store when you shop, and try the external camera you want to be certain that it works before you buy.

Message was edited by: EZ Jim

Mac OSX 10.9

I have exactly the same issue. Since the updated my camera does not work anymore and is not detected in Utilities -> System information.

This also happened to me previously a few months ago and then after about 3 months with no camera it suddenly started working again. I can't remember if it was due to an update or not, but everyone was telling me it was hardware related, which is absolutely not the case. Now again after this software update my camera has stopped working. I guess we'll have to keep addressing the issue to apple and hopefully this SOFTWARE issue will be resolved soon.

long Press the power button, untill the computer is off. then restart . I did this and it worked.

My 2013 Macbook Air also stopped detecting the camera after installing Mavericks, but this solution totally worked!!! Thanks jacks2014!

Thank you jacks2014, that seems to fix it.

I have an older (2009?) macbook, which I upgraded to mavericks because the original operating system was no longer supported. The first time using the camera after the upgrade seems to have failed, but the hard-reset restored it.