cannot customize safari toolbar

How To Restore Safari's Default Settings

1. your Safari web browser by clicking on the Safari icon in the dock.
2. Click on Safari in your Safari menu, located at the top of your screen.
3. A drop-down menu will now appear. Choose the option labeled Reset Safari....
4. A warning dialog will now appear detailing the items that will be removed.
5. Click the button on the dialog labeled Reset to complete the process.
6. Your Safari browser will now restart automatically.

Aviramyosef --

you said

i'm tyring to drag this

What exacttly do you mean by "this?"

try this also:

1. Shut down your Mac.
2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.