My software will not download

Hello Ebony 50,

I would be be concerned too if I was not able to update my iPad. If you have not resolved the issue, I recommend following the steps in the article below for an issue like this:

iOS: Unable to update or restore

http://support.apple.com/kb/HT1808

As always, it is a good idea to create a backup before hand:

iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766

Additionally, if you cannot play your purchased song, I recommend deleting the song and downloading it again. You can delete the song from your iPad by swiping from right to left over the song and then tapping delete. Next, you can download the song by following the steps in the section titled "iPhone, iPad, or iPod touch" in the following article:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/HT2519

If you are still not able to play the song after redownloading it, you can report an issue with these purchases using the steps in this article:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/ht1933

Thank you for using Apple Support Communities.

Best,

Sheila M.