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Some songs won't play

I have two songs from an album I bought from itunes recently that won't play - when I try to play them it says 'your computer isn't authorized to play this song'. A window opens alllowing me to 'authorize the song' which I do. Still won't play them! Anyone know why please??

iPod classic, Windows 7

Posted on Nov 10, 2013 1:54 PM

Reply
1 reply

Nov 12, 2013 9:16 AM in response to caci128

Hey caci128,



That definitely sounds frustrating, let's see if we can resolve this issue. The following articles provide the most relevant troubleshooting information:


iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

http://support.apple.com/kb/TS1389


iTunes: Missing folder or incorrect permissions may prevent authorization

http://support.apple.com/kb/TS1277



Thanks,


Matt M.

Some songs won't play

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