Q: MacBook Retina 15" late-2013 Heat

Yes my keyboard get's hot right around the h y and g keys. The hot air vents through there. Which does make it tricky to type at times.

Hey macmux

Thanks so much for your response, your career title makes me feel a little more secure about my mac haha. I guess we'll just have to wait and see what apple does, because im guessing(im not a big techy) but so much heat on the CPU and GPU is not good for in the long run, so in the end Apple Protection Plan would be the safer option i guess , incase this issue doesnt get fixed...because my Mac doesnt like operation at cold temperatures looks like it.

Anyway thank you, i'll keep checking around this forum for any fix improvements. Imnot going to get it fixed at a service centre, atleast till i get to Australia. Thanks so much again.

All the best (Y)

My MBPr late 2013 crashed twice now because of heat problems (swaping through Aperture database) and restarted telling me that I shut down OSX. Any ideas what to do?

Hey buddy

i think its best you take it to a service centre. I gave them a call and asked them the average CPU core temperature for the i7 2.3 GHz processor they said its normal to be between 40-50 Celcius AND if anything is actually wrong with your Mac and error message WILL show i.e the one you got. Its best you take it to a service centre atleast my opinion.

Best Regards

Same problem here. Got an rMBP 15" Late 2013 with NVIDIA 750m, also maxed out with 2.6 GHz Core i7 and 1 TB SSD. The machine is only three days old.

While playing some games (like Counter-Strike: Global Offensive), both on OS X Mavericks and Windows 8.1, the CPU temperature often reaches about 96 C.

I checked the Intel spec sheet for the CPU (i7-4960HQ) which mentions a T-junction of 100C. T-junction is the maximum temperature allowed. That means there's only a 4 degrees margin until severe CPU damage!

Apple really needs to fix this asap. Maybe increasing the fan speeds will help, but if it doesn't they'll need to do a recall and fix the problem physically. This is completely unacceptable for a €3300 laptop!

Hey,

My MBP is the 512HDD, 16 GB version and is expeirienceing the same thing.  The computer get's hot when running Fusion on its own. Especially smokin hot when charging.

I also am having a problem when the computer comes out of sleep.  It shows me a blanked screen, I can tell the computer is not frozen because the cap locks is working and the keyboad light is on, but the screen remains blank.  I clocked it at 96 degrees when charging.

Did I mention that the my machine is just over two weeks old?

Help!

James

I'm actually heading into the genius bar today. My fan starting making a horrific noise and the heat has been pretty bad lately. This is only 2 months old this system.

So I recently got back from the store and just wanted to let everyone know if you look in the manual in clearly says you should not put late edition mac books on your lap. So there you go. The mac genius also mentioned this as well. Of course good luck changing the consumer perception of this type of device.

A laptop that you can't put on your lap. Makes sense.

That aside, did they mention anything about the excessive heat? 96+ degrees is way beyond being just uncomfortable on your lap. More importantly, I cannot imagine extended periods of heat like this would do the processor any good.

MacBook pro retina, late 2013, 512 2.3, 16 gb. Tempertaure never coming. Elow 99 degrees c. Boughtown Dec 2013 but used only for 5 days.I Want to exchange it with a new one, I will not accept the repair in any case. Otherwise, I will sue Apple.

Chances are they won't do an exchange such a "long" period after purchase. But if they do, please report here your findings for the new laptop.

I would like to buy my rMBP next weeks but here there are some people that have problems but...

... how many computers will be affected by this issue since in this thread there are few people that are posting problem ???

There may be many MacBook pro satisfied users ??

Well, compared to a thread like 2011 MacBook Pro and Discrete Graphics Card (225.000 views, about 3000 posts) I would say we are vastly outnumbered with four threads and about 100 posts. However, this can be explained in many ways, like:

- There are indeed many 2013 rMBP 15" users that are satisfied, and the heating problem only affects a small number of people.

- The 2013 rMBP 15" was only just released (versus a three year old MBP), so there are not that many people (yet) that have this machine, let alone that have this problem.

Generally I believe only a small minority of people will post on the forums about problems like these instead of contacting Apple Support directly. Despite the bigger numbers this ratio is also visible for the 2011 MBP issue. So if there aren't many 2013 rMBP users yet to begin with, this certainly won't appear as a widespread issue on the forums for the time being if it is indeed a design flaw.

On the other hand, it is true based on the current numbers we probably cannot rule out a "bad batch" just yet.

Ok,

I prefer the Apple Store in Yorkdale Toronto.  I had an issue at the beginning of the month (January) with severe overheating on my new prized possession.  They swapped my first MBP because I reproduced the issue within the first week I had it..  The second MBP retina they gave me was also exhibiting the same problem, major overheating.

This is the i7 16GB with 512GB HDD version.  I was in again asking them what to do next.  They recommended extending my warranty for an additional couple of weeks for me which was a huge deal.   The idea was that fresh stock would come and the problem would be fixed by then.

This is my third MBP retina.  I've had it for 24 hours and so far twice I've heard the fans kick up into medium RPM to dissipate heat from the CPU/GPU for a brief period of time.  I have never heard that sound before until yesterday on this new machine.  This is telling me that there is definitively a thermostat problem with the previous two MBP''s I've had.

I have to tell you that I had three people in the Toronto Yorkdale store that went above and beyond.  Firstly Lisa in business was an absolute pleasure.  She took my word at face value and made me an even more loyal customer by listening and taking all of my concerns to heart.  KB was my next guy, he is a person that has deals with thousands of customers on a daily basis.  He quickly realized that I was not a guy that was trying to pull the wool over his eyes and was readily available to help with my situation.  Last but not least was Duane who looked through the serial numbers for me to make sure that there was a good chance that my replacement was not from the same batch and gave me a new unit happily.

Apple is doing everything right for the obvious, but the I think the people at the Toronto Yorkdale store that deal with what looks like thousands of people on a daily basis need to be identified and recognized for outstanding service.  They are what makes Apple what it is today.

Please note that this post was not edited and is typed in raw from my iPhone.

Thank you,

James Braunstein

Hello, when i do a Benchmark (Geekbench) or an Videocoding in iVI than reach my MBRr late 2015 15" the 95-100°C. Is that normal or no? I have the version incl. the 750M

Have u ever try something in iVI or the Geekbench to check out how warm that System gets. I get the Temperatur information from iStatMenu.

Thank you