Printing problem in 10.9 Mavericks

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Level 1

4 points

Printing problem in 10.9 Mavericks

I'm puzzled...

Using a MacBookPro running 10.9 Mavericks. Since upgrading, I am unable to print. The printer que window shows: "Stopped on server - Unable to write uncompressed document data: Operati..."

I am sending the print job thru my printer server which is a MacBook running 10.5.8. The printer is a Samsung ML-1660 and the printer is hard-wired to the server via USB. I tried deleting the printer and reinstalling after the system upgrade.

Not having a problem with the computers running 10.7.5 or 10.8.5. Anyone have an idea what the problem could be? TIA.

MacBook Pro, OS X Mavericks (10.9)

Posted on Nov 10, 2013 1:58 PM

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Answer 1

Nov 10, 2013 2:06 PM in response to CheapSeats

Visit the Samsung site for a v10.9 Mavericks compatible driver > ML-1660 - SUPPORT | SAMSUNG

If you can't locate a driver, try resetting the print function.

Open System Preferences > Printers & Scanners > Print

Hold down the Option key while clicking the "-" (Remove printer) button.

If no printers are currently added, hold down the Control key while clicking in the box that appears above the "+" (

Add printer) button, then choose Reset printing system… from the contextual menu.

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Answer 2

CheapSeats Author

Level 1

4 points

Nov 11, 2013 12:32 PM in response to Carolyn Samit

Tried resetting the printer (which deleted ALL of my printers), went to the Samsung website and downloaded, and installed, what appeared to be the latest software. Still no luck in printing. Any other ideas?

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Answer 3

CheapSeats Author

Level 1

4 points

Nov 11, 2013 2:21 PM in response to CheapSeats

I found the solution. I had to delete the printer in the Fax&Print preference pane and then reinstall it using the "Generic Post Script Printer" driver.

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Answer 4

alboli

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Nov 15, 2013 7:25 AM in response to CheapSeats

How do you reistall the "Generic Post Script" Drivere and where do I find it?

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Answer 5

CheapSeats Author

Level 1

4 points

Nov 15, 2013 8:08 AM in response to alboli

In the "System Preferences" pane, click on the "Printers&Scanners" icon. In the "Printers&Scanners" window, click on the "+" (plus) symbol to add a printer. In the "Add" window that pops up, towards the bottom it says "Use:". In that field, choose "Generic PostScript Printer."

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Answer 6

alboli

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Nov 15, 2013 8:30 AM in response to CheapSeats

When I connect the printer to the USB door I must select the printer to proceed to the "Use" field. At thi point I go to "select software" but I find different printers, not the Generic Postscript Printer. If I do not connect the Samsung printer to the USB door and I do not select it, I do not have access to the "Use" field.

Sorry, maybe I do something wrong

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Answer 7

ppauley

Level 1

0 points

Apr 3, 2015 8:04 AM in response to CheapSeats

This was the answer to the, "Unable to write uncompressed document data: Operati...," problem I had. At my MacBook Pro G4, used as a print server with a LaserWriter Pro 630 attached, I simply set the printer driver as "Generic Postscript Printer", Voila! The LaserWriter Pro has been a black and white work horse in my business for years. I'm glad I didn't have to put her out to pasture.

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