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Songs will not download

I bought an album off of iTunes using my phone and it refuses to download. I tried syncing my phone to my computer and the songs are in my library on my computer, but still will not download on my phone. I have also tried turning my phone off and on again, signing out of my apple ID and restarting iTunes. What should I do?

iPhone 4S, iOS 7.0.3

Posted on Nov 10, 2013 3:36 PM

Reply
1 reply

Nov 12, 2013 7:57 AM in response to RachelA.

Hi RachelA.


Welcome to the Support Communities!


The article below may be able to help you with this issue.

Click on the link to see more details and screenshots.


http://support.apple.com/kb/HT2519

If you are still unable to access this music, report it to the iTunes Store:
Hope this helps ...
Judy

Songs will not download

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