HT204406: Get help with iTunes Match

RachelA.

Level 1 (0 points)

Q: Songs will not download

I bought an album off of iTunes using my phone and it refuses to download. I tried syncing my phone to my computer and the songs are in my library on my computer, but still will not download on my phone. I have also tried turning my phone off and on again, signing out of my apple ID and restarting iTunes. What should I do?

iPhone 4S, iOS 7.0.3

Posted on Nov 10, 2013 3:36 PM

I have this question too

Q: Songs will not download

All replies

Helpful answers

by judysings,

judysings Nov 12, 2013 7:57 AM in response to RachelA.
Community Specialists

Nov 12, 2013 7:57 AM in response to RachelA.

Hi RachelA.

Welcome to the Support Communities!

The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.

Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519

If you are still unable to access this music, report it to the iTunes Store:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US

Hope this helps ...

Judy
Reply options

Link to this post

HT204406: Get help with iTunes Match

Q: Songs will not download

All replies Helpful answers

by judysings,

All replies

Helpful answers