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Trying to update to 7.0.3 getting an "error 3004".

760 Views 3 Replies Latest reply: Dec 1, 2013 3:14 AM by 8776533 RSS
Chahul G Calculating status...
Currently Being Moderated
Nov 11, 2013 12:18 AM

I am trying to update my iPhone 4 from iOS 7 to 7.0.3, I updated the iTunes to 11.1.3 but still I am unable to update the iPhone, it shows the error, "iPhone could not be updated, unknown error occurred, error 3004". I didn't face any problem updting th iOS 6 to iOS 7. Please Help..!

iPhone 4, iOS 7.0.3
  • sberman Level 7 Level 7 (23,720 points)
    Currently Being Moderated
    Nov 11, 2013 12:22 AM (in response to Chahul G)

    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server ( on ports 80 or 443.

    1. Update to the latest version of iTunes.
    2. Verify the computer's date and time are accurate.
    3. Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server
    4. Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    5. An entry in your hosts file may be redirecting requests to (go to "Unable to contact the iOS software update server" above).
    6. Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    7. Test restoring while connected to a known-good network.


    The above comes from here:

  • 8776533 Calculating status...

    10 Days have problems with itunes 11.1.3

    Error 3014 3004 14

    Not possible restore normaly ios 7.0.3 7.0.4 anD 7.1


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