Kenny Wiess

Q: Sleep/wake crash OSX Mavericks, Macbook Air 2013

Hi there,

 

Since the upgrade to Mavericks my 2013 Macbook Air had a few sleep wake crashes. The problem occurs when my air turns to sleep, and I try to wake it with the keyboard within a very short time.(1-3 seconds I think) Happened a few times when I was typing and accidently pressed the on/off button while typing(which is a really stupid feature in the new OSX if you ask me) and a few times when I tried to safe my laptop from going to sleep because it was idle for to long, and just got there to late. What happens is that the Macbook just gives a black screen, but is still on. I cant let it sleep by closing the lid, and the only way to get it running again is by restarting.(holding down the on/off button)

 

Couldnt find anything similar to this. So i'm hoping if this is a common problem with Mavericks and is on the list to be fixed with the new patch.

 

I hope you guys have some info.

MacBook Air, OS X Mavericks (10.9)

Posted on Nov 11, 2013 5:37 AM

Close

Q: Sleep/wake crash OSX Mavericks, Macbook Air 2013

  • All replies
  • Helpful answers

first Previous Page 22 of 24 last Next
  • by litesout,

    litesout litesout Jul 1, 2014 8:14 PM in response to marioepsilon
    Level 1 (0 points)
    Jul 1, 2014 8:14 PM in response to marioepsilon

    I'm surprised maverick would work differently on a macbook pro and an iMac for this functionality.  How about checking folder /private/var/vm?

  • by MadMacs0,

    MadMacs0 MadMacs0 Jul 1, 2014 8:18 PM in response to litesout
    Level 5 (4,801 points)
    Jul 1, 2014 8:18 PM in response to litesout

    litesout wrote:

     

    I'm surprised maverick would work differently on a macbook pro and an iMac for this functionality.

    It definitely does and not just with Mavericks. AFAIK it's associated with hibernation, which only portables do.

  • by Lohvarn,

    Lohvarn Lohvarn Jul 6, 2014 12:12 AM in response to MadMacs0
    Level 1 (25 points)
    Apple Pay
    Jul 6, 2014 12:12 AM in response to MadMacs0

    I have the file on my 2013 iMac, but I haven’t tried deleting it because I have had no sleep/wake failures in a few weeks now. If it starts happening again I’ll try that next.

  • by litesout,

    litesout litesout Jul 6, 2014 7:40 AM in response to Lohvarn
    Level 1 (0 points)
    Jul 6, 2014 7:40 AM in response to Lohvarn

    I've read up on the file for the iMac.  It has no value on that machine.  For those who have it, it seems to have been created when the iMac is setup by migrating data/files from a macbook. 

     

    Since I posted the original recommendation, I have had the sleep/wake problem.  It happens less and when I delete the file, it works for a while before resurfacing.  It's still unclear what is going on. 

  • by Lohvarn,

    Lohvarn Lohvarn Jul 6, 2014 11:01 AM in response to litesout
    Level 1 (25 points)
    Apple Pay
    Jul 6, 2014 11:01 AM in response to litesout

    Definitely didn’t migrate from a MacBook.

  • by JilDazve,

    JilDazve JilDazve Jul 9, 2014 11:28 AM in response to Lohvarn
    Level 1 (0 points)
    Jul 9, 2014 11:28 AM in response to Lohvarn

    My new Mac Pro suffer from "Sleep Wake Crash" ....

    I tried everything from this forum, but the only working  solution is to prevent the mac entering into sleep mode...

    Not very green !

    I was wondering if new 10.9.4 OS will solve the problem ...but definitively not. Should I send to Apple the bill for the excess of power consumption ?

  • by Bill Eccles,

    Bill Eccles Bill Eccles Jul 14, 2014 4:35 AM in response to Kenny Wiess
    Level 1 (143 points)
    Apple TV
    Jul 14, 2014 4:35 AM in response to Kenny Wiess

    I haven't had any sleep/wake crashes since 10.9.4 came out, which has been two weeks now, on my MBPWRD. It was a daily occurrence before, and has seemingly been fixed now.

  • by westonadam54,

    westonadam54 westonadam54 Jul 14, 2014 7:30 AM in response to JilDazve
    Level 1 (0 points)
    Jul 14, 2014 7:30 AM in response to JilDazve

    Try to update to 10.9.4 because i updated that to my macbook air and it solved the sleep problem and that does not help try checking your display sleep settings

  • by governmentman,

    governmentman governmentman Jul 23, 2014 9:08 PM in response to Kenny Wiess
    Level 1 (0 points)
    Jul 23, 2014 9:08 PM in response to Kenny Wiess

    I just read through this entire thread looking for something that I have not tried yet. It seem like there are a lot of very similar problems which may or may not have the same root cause but this was my problem: I've got a mid 2009 15" MBP and I've been on Mavericks since it came out with no problems until about 2 months ago when my MBP would no longer come back from sleep. It didn't matter how long I set the sleep timeout 5 minutes or 5 hours. It didn't matter if it was on battery or power. It didn't matter if it times out, or if I closed the lid, or if I pushed the power button. If the laptop went to sleep, when you tried to wake it the screen would come on and the keyboard would light up but the screen was frozen and only a hard reset would restore things. I even tried wiping the hard drive and restoring from Time Machine. It worked for a few days but then I was right back where I was before. When I got to page 17 of this thread I saw something that made me think. The user Shaun7777 had AirParrot installed which I had also. I had not used it in ages but had used it around the time when I started having the problem. I went to the AirParrot website and followed the instruction to fully remove the software and the drives and my MBP will sleep properly now. I know that not everyone who has this problem is running AirParrot but my guess is that there are other software programs that employ drivers in the same way that AirParrot does and which does not seem to be compatible with Mavericks. Anyway, that's my 2 cents, I hope that helps someone. I'm also posting this to the other big thread my late 2013 13 inch MBP retina will not wake from sleep

     

    Paul

  • by litesout,

    litesout litesout Jul 27, 2014 1:32 PM in response to Kenny Wiess
    Level 1 (0 points)
    Jul 27, 2014 1:32 PM in response to Kenny Wiess

    Apple replaced the logic board.  It seems to be working.

  • by cydcharisse,

    cydcharisse cydcharisse Aug 24, 2014 10:12 PM in response to Lohvarn
    Level 1 (140 points)
    Aug 24, 2014 10:12 PM in response to Lohvarn

    My 2013 27"  iMac  running 10.9.4 starting the sleep/crash thing a couple of weeks ago.

    The problem is solved, in a way, by "preventing the computer from sleeping..when the display is off" in sysprefs>energy saver.

  • by jrudd,

    jrudd jrudd Sep 8, 2014 11:15 PM in response to JilDazve
    Level 1 (0 points)
    Mac OS X
    Sep 8, 2014 11:15 PM in response to JilDazve

    My Macbook Pro 17in late 2011 with SSD suffers from "Sleep Wake Crash".  Here is my power management setup, any clues on changing setup which may fix "Sleep Wake Crash".  I have tried most other suggestions in discussion - to no avail.


    Active Profiles:

    Battery Power -1

    AC Power -1*

    Currently in use:

    standbydelay         4200

    standby              0

    womp                 1

    halfdim              1

    hibernatefile        /var/vm/sleepimage

    gpuswitch            2

    sms                  0

    networkoversleep     0

    disksleep            0

    sleep                0

    hibernatemode        0

    ttyskeepawake        1

    displaysleep         60

    acwake               0

    lidwake              0

     

    Still covered by AppleCare - should I just present MBP to Apple.


  • by dougfromaustin,

    dougfromaustin dougfromaustin Sep 14, 2014 9:44 AM in response to jrudd
    Level 1 (0 points)
    Sep 14, 2014 9:44 AM in response to jrudd

    I am having this problem on my Macbook Pro (Retina, 15-inch, Late 2013).  It crashed 4 times during normal use yesterday alone.  Most were failure to wake from sleep.

     

    Earlier in the week I rebooted in restore mode and running disk utility with fixing all disks and permissions on the drive and the partition.  I did the same logged into my user account but that obviously did not solve the problems. Ended up calling Apple and they had me perform the Shift-Ctrl-Option-Command reboot, followed by Pram (command-option-P-R?) reboot, followed by booting in safe mode.  I don't know if that did anything but using websites under safe mode was very debilitating.

     

    I found this discussion: Mavericks Crashing on New MBP... and found to download Etresoft: EtreCheck .  After rebooting in regular mode EtreCheck reported genatsdb 67% of CPU.  Web search on that lead me to http://blog.lo-fi.net/2009/10/upgrade-to-snow-leopard-freezes-at-boot.html where I decided to try "sudo atsutil databases -remove".  So far so good.  Several lid closures and no reboot or hang.  It is still too early to tell if this resolved anything long term though.  I will report back.

  • by dougfromaustin,

    dougfromaustin dougfromaustin Sep 15, 2014 6:52 PM in response to dougfromaustin
    Level 1 (0 points)
    Sep 15, 2014 6:52 PM in response to dougfromaustin

    So far, no crashes or wake from sleep problems since making the change in my last post

  • by cydcharisse,

    cydcharisse cydcharisse Sep 16, 2014 6:43 PM in response to cydcharisse
    Level 1 (140 points)
    Sep 16, 2014 6:43 PM in response to cydcharisse

    Reset the SMC 2 days ago.  Hasn't crashed since.

first Previous Page 22 of 24 last Next