Previous 1 2 Next 18 Replies Latest reply: Oct 6, 2006 12:42 PM by Mithindril
GregM Level 2 Level 2 (175 points)
If a contact has more than one e-mail address, how do I set their "preferred" e-mail address?

I know that one solution is to simply use that preferred address when you send an e-mail to that person, and Mail will remember that you did that. Unfortunately, that's not a great solution: sometimes I mail to someone's "exceptional" e-mail address, then the next time I mail to them, I forget to set it back. I'd like the exception to be just that--an exception--and use the preferred address all the time, unless I specifically override it.

Any way to do this?

Thanks.

G5 Dual 2.5 GHz   Mac OS X (10.4.6)  
  • Allan Sampson Level 10 Level 10 (123,370 points)
    This is only required when using a Group mailing list when contacts included in the Group have multiple email addresses.

    I assume you are using the autofill feature when addressing a message and if so, when entering a contact's name for the To: field for example, if you pause the Mail.app will bring up all available email addresses for the contact to choose from.
  • R C-R Level 6 Level 6 (16,605 points)
    This is only required when using a Group mailing list
    when contacts included in the Group have multiple
    email addresses.


    I don't understand what you mean by this. I have a number of friends & associates with several email addresses in Address Book. I too would like some way to set a default email address that "stuck" as a default, but the behavior seems as the OP described: whatever the last address used in Mail is what it suggests, with or without autofill, as the first choice in subsequent emails.

    This has nothing to do with Groups, only with multiple email addresses for individuals in Address Book.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    I too would like some way to set a default email address that "stuck"
    as a default


    There isn't one but the autofill feature works as I described.
  • GregM Level 2 Level 2 (175 points)
    But indeed, the way the autofill feature works is in fact the problem. I don't want to have to wait and click on the pop-up every single time I use the feature to double-check that it's using the right address. I want to be able to set the address and only have to look at the pop-up in an exceptional case.

    Maybe there's no way around the problem, at least for the time being.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    What you consider a problem, I don't which is why there is Baskin-Robbins ice cream - 31 flavors.

    http://www.apple.com/macosx/feedback/
  • David Gimeno Gost Level 7 Level 7 (20,775 points)
    This has nothing to do with Groups


    Sure it has. In Address Book, open Address Book Help from the Help menu, and read an article titled Selecting which addresses to use for members of a group. Whether this is what the OP was looking for or not I don't know.
  • GregM Level 2 Level 2 (175 points)
    No, my original posting has nothing to do with groups. It just has to do with contacts that have multiple e-mail addresses. What I want is to be able to set a default address for a contact that is always used -except- when I click on the pop-up to use a different address, which I might want to do in an exceptional case. (When I do this, Mail unfortunately assumes that the exceptional case is now the default, which is the source of the problem, and the question.)

    Thanks.
  • R C-R Level 6 Level 6 (16,605 points)
    What I meant was it doesn't have anything to do with what I want regarding default vs. temporary email addresses.

    Also, I'm not too keen on the auto-complete feature: I don't have any useful LDAP server access, so I pretty much have to remember the beginning of the email address of a recipient I want to use or the "hits" I get generally aren't relevant.

    [Example (hypothetical): Al Jones has email addresses of "ajones@whatever.edu," "alj@whatever.net," "thealster@whatever.com," etc. in my address book. Obviously, by the second letter or so, auto-complete starts suggesting all manner of e-mail addresses that have nothing to do with the desired recipient, so it is more of a distraction than an aid.]

    So, I just end up turning off the feature & relying on the address panel to find the desired address, which is where this default vs. temporary issue arises: whatever I last used as the address is the highlighted one. And, since that is a floating panel instead of a regular window, it is a slow & clumsy way to get to the address I need.
  • LuapNordlaw Level 1 Level 1 (0 points)
    I don't want to have to wait and
    click on the pop-up


    Apple appear to me to have gone for the best way of doing this, and it rarely takes more than one second for the list of optional addresses to appear. Is life so short?
    Where you have two email addresses for an individual, you could change the address book entry on one of them significantly (reverse first and last name, for example) so that the autofill will always find the correct one. However, I think a bit of patience is the real solution!
  • GregM Level 2 Level 2 (175 points)
    The length of time that it takes for the pop-up to appear isn't the question, because that's acceptably fast. But If I'm sending an e-mail off to five people, I should be able to just type in their names and assume it's going to those five people's preferred e-mail addresses. The way it is now, I have to go back and click on everyone's name just to make sure it's going to the "right" one. If I were able to set up a preferred address, I wouldn't have to do this.
  • R C-R Level 6 Level 6 (16,605 points)
    My problem is that I could wait forever for the right address to pop up -- without an LDAP server, auto-complete looks only at email address matches, not actual names of people, & unless the person I'm trying contact begins every one of his or her email addresses with the same letters, the list won't include them.

    I don't see any way to access addresses by a person's name besides through the Address Panel, in which case the multi-entry name swap thing is no better (or worse) than it is now. I still have to select the appropriate email address, & still want a default that doesn't change to the last-used entry.

    What am I missing?
  • GregM Level 2 Level 2 (175 points)
    My problem is that I could wait forever for the right
    address to pop up -- without an LDAP server,
    auto-complete looks only at email address matches,
    not actual names of people, & unless the person I'm
    trying contact begins every one of his or her email
    addresses with the same letters, the list won't
    include them.


    I'm confused by your post, because I don't use an LDAP server, and Mail is quite adept at finding people's e-mail address by the "actual" name of the person. Are you saying that if you type in the name of a person you have stored in Address Book.app, Mail won't find their e-mail address? Are you storing your addresses in Address Book, or just relying on Mail's internal address table?


    G5 Dual 2.5 GHz   Mac OS X (10.4.7)  
  • R C-R Level 6 Level 6 (16,605 points)
    Are you saying that if you type in the name
    of a person you have stored in Address Book.app, Mail
    won't find their e-mail address?


    No, I'm saying that if I compose a message in Mail, it won't find & auto-complete an email address by entering a person's name unless there is an LDAP server involved. (LDAP = Lightweight Directory Access Protocol, available at organizations like colleges & large businesses, using a server to cross-reference its members' names & email addresses.) As I understand it, without an LDAP server, auto-complete will only work with email addresses & Address Book group names, not with people's names.

    This is what I'm wondering if I have wrong.

    Are you storing your
    addresses in Address Book, or just relying on Mail's
    internal address table?


    There is no internal address table in Mail. It gets this functionality from Address Book, which is why the floating Address Panel you can call up in Mail without launching Address Book itself looks like a mini version of Address Book.
  • GregM Level 2 Level 2 (175 points)
    No, I'm saying that if I compose a message in Mail, it won't find &
    auto-complete an email address by entering a person's name unless
    there is an LDAP server involved.


    Okay, that's weird. Every Mac I've used, Mail has absolutely no trouble locating names from Address Book and embedding their e-mail address in the message. (Whether Mail embeds the -appropriate- e-mail address is the question I originally posed in this thread.) And I've never used LDAP, and rarely use groups.

    Can you duplicate this problem on another account on your Mac?



    G5 Dual 2.5 GHz   Mac OS X (10.4.6)  
Previous 1 2 Next