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my iphone 5 is now itunes there is eror not open

dear Sir,


I have aproblem my iphone 5 there is eror 9 cannot open phone now is coming itunes

iPhone 5, iOS 6.0.2

Posted on Nov 11, 2013 9:43 AM

Reply
1 reply

Nov 13, 2013 6:16 AM in response to azher221

Hi there azher221,


You may find the troubleshooting steps in the article below helpful.


iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/ts3694

Error 9

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.


-Griff W.

my iphone 5 is now itunes there is eror not open

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