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Installing iTunes 64

Finally I get this message:

The installer has encountered unexpecting error ntalling this package. this may indicate a problem with this package. The error code is 2330.

iTunes-OTHER, Windows 7, 64 bits

Posted on Nov 11, 2013 10:42 AM

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2 replies

Nov 13, 2013 7:01 AM in response to alexisg27

Hi alexisg27,


Thanks for visiting Apple Support Communities.


If iTunes isn't installing due to an error, the steps in this article can help:


Trouble installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926


First try the steps in the "Additional troubleshooting" section of the article before attempting to reinstall iTunes again.


Best Regards,


Jeremy

Nov 13, 2013 11:45 AM in response to alexisg27

The installer has encountered unexpecting error ntalling this package. this may indicate a problem with this package. The error code is 2330.


The 2330 result is consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.


XP instructions in the following document: How to perform disk error checking in Windows XP

Vista instructions in the following document: Check your hard disk for errors

Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)


Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.


Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Installing iTunes 64

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