HT201436: Visual Voicemail on your iPhone
Learn about Visual Voicemail on your iPhone
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All replies
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Helpful answers
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Nov 11, 2013 1:16 PM in response to piggly522by razmee209,close out of the phone app, double tap the home button and completely close out of the app.
then do a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and thne release, then wait for the phone to boot back up.
then check voicemail again.
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Nov 11, 2013 1:33 PM in response to razmee209by piggly522,Do I use the reset network settings option?
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Nov 11, 2013 1:33 PM in response to piggly522by razmee209,That is different from a reset, but you can also do reset network settings.
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Nov 11, 2013 1:45 PM in response to razmee209by piggly522,So you meant to hold down both sleep and home buttons, wait for apple icon to appear, then real ease and wait for reboot?
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Nov 11, 2013 1:51 PM in response to piggly522by razmee209,then your next option is to contact your phone carrier, voicemail is a carrier issue.
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Nov 11, 2013 1:52 PM in response to piggly522by TJBUSMC1973,piggly522 wrote:
Do I use the reset network settings option?
Settings > General > Reset > Reset Network Settings OR Reset All Settings.
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Nov 11, 2013 1:57 PM in response to razmee209by piggly522,This is only the case with new voicemails. Older ones can be played.
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Nov 11, 2013 2:02 PM in response to piggly522by razmee209,Does that new voicemail actually show a time of how long the voicmail is?
try the suggestion by our fellow veteran TJM..
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Nov 11, 2013 2:03 PM in response to piggly522by razmee209,Then maybe there nothing for you to play.
Call yourself from a different phone or landline and leave yourself a voicemail and see if you can play it.
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Nov 11, 2013 2:05 PM in response to razmee209by piggly522,There are 2 voicemails that are showing new, with blue dots. I've confirmed that there are messages. When you tap it, the play button is greyed out. When you tap on old messages, the play button is active, and messages can be played. This only started with OS 7
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Nov 11, 2013 2:07 PM in response to piggly522by razmee209,Ok, I would call your phone carrier and let them know, that you can't play your message.
something could've gone askew when you upated to IOS 7.