MariLani

Q: Panic attack Mac Book Pro

While in the internet my computer had this panic attack. Any ideas on what it means and what to do about it?

No other program was running. I restarted and soon after a message came out saying that a USB device was drawing too much power although I did not have any USB devices on. Only my printer cable connected but the printer turned off. The only thing active was the sound cable playing Pandora into my sound system. Could this be the problem? Are these two issues connected?

 

Interval Since Last Panic Report:  6833566 sec

Panics Since Last Report:          2

Anonymous UUID:                    2A639972-E814-4093-BB9B-161170AB5611

 

Mon Nov 11 09:06:29 2013

panic(cpu 1 caller 0x28fc2e): "TLB invalidation IPI tiPeout:a"n "CPU U): U(s) fespiles tiv  procspssdrt  LntB rustate un1esponsivA : 0CPU bitmap: 0x1, NM79aPe 10ackE:Bo: 0rig: 0x0, now: 0ad067"0@/,Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.2 GHz, 6 GB, SMC 1.16f11

Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 128 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: Built-in FireWire, FireWire, fw0

Network Service: Ethernet, Ethernet, en0

PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5

Serial ATA Device: ST9500420AS, 465.76 GB

Parallel ATA Device: MATSHITADVD-RAM UJ-857G

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd400000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8205, 0x1a100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x021a, 0x5d200000 / 3

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000 / 2

MacBook Pro, Mac OS X (10.6.8)

Posted on Nov 11, 2013 1:17 PM

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Q: Panic attack Mac Book Pro

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  • by sterling r,Helpful

    sterling r sterling r Nov 13, 2013 11:29 AM in response to MariLani
    Community Specialists
    Nov 13, 2013 11:29 AM in response to MariLani

    Hey there MariLani,

     

    It sounds like you are getting a Kernel Panic. I found this article to help you troubleshoot what is happening here named:

    OS X: About kernel panics

    http://support.apple.com/kb/TS3742

     

    Troubleshooting a recurring kernel panic

    Diagnosing a recurring kernel panic can be difficult. If you would like to avoid this process, or do not know how to perform any of the following steps, consider bringing the Mac to a Genius at an Apple Store or an Apple Authorized Service Provider for assistance. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).

    Tip: To help diagnose recurring kernel panics, record the date and time it occurs, and any information that appears with the kernel panic message.

    • Was the computer starting up, shutting down, or performing a particular task when the recurring kernel panic happened?
    • Is the kernel panic intermittent, or does it happen every time you do a certain thing?
    • Does it occur only when a certain external device is connected, or a device is connected to a certain port?

    Isolate hardware or software as the cause of the kernel panic

    1. Start the Mac from Recovery or its install media. Note: If a kernel panic still occurs, go to the "Hardware troubleshooting" section of this article.
    2. Open Disk Utility and use "Repair Disk" on Mac's internal hard drive (named Macintosh HD by default).

      Important: If Disk Utility is unable to repair the internal drive, you should bring the Mac to a Genius at an Apple Store, or an Apple Authorized Service Provider for service and support. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar usinghttp://www.apple.com/retail/geniusbar/ (available in some countries only).
    3. Connect an external drive with at least 10 GB of free space. Note: Make sure the external drive does not cause kernel panics and is the only device on its USB, FireWire, or Thunderbolt port. Connecting the external drive and its cables to another Mac can help make sure the drive does not cause kernel panics.
    4. Install OS X on the external drive.
    5. Start up from the external drive.
    6. Install all software updates until Software Update reports your software is up to date.
    7. Use the Apple applications on the external drive to surf the web, view QuickTime movies, email, print, scan, and/or other activities. Continue using the Mac for the amount of time it would usually take for the kernel panic to occur.
    8. If a panic occurs, go to the "Hardware troubleshooting" section of this article to further diagnose the issue.
      If a panic does not occur, go to the "Software troubleshooting" section of this article to further diagnose the issue.

    Hardware troubleshooting

    Software troubleshooting

    Advanced information about kernel panics and panic logs

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling

  • by MariLani,

    MariLani MariLani Nov 13, 2013 3:22 PM in response to sterling r
    Level 1 (0 points)
    Nov 13, 2013 3:22 PM in response to sterling r

    Thank you for responding. It does help to get an idea of what the problem could be. Yet it seems like there are a very large number of options and variables.

     

    I did disconnect the sound cable going from the computer to the sound system and the problem has not recurred. Whether that was the issue is a blind guess. Is it possible that the problem is not the cable but the actual output port?

     

    I wonder if anybody out there knows how to read the panic attack report and get a more precise idea of the problem, I assume that's what the report is for.