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Nov 13, 2013 2:42 PM in response to rsd1032by sheila_m.,Hello rsd1032,
I certainly understand the importance of accessing your iPad backup. I recommend following the steps in the article below to troubleshoot this issue:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
Thank you for using Apple Support Communities.
Best,
Sheila M.
