1 Reply Latest reply: Nov 11, 2013 3:05 PM by Clyde77
Dave1194 Level 1 Level 1 (0 points)

My Ipad stopped linking to sites via emails and would not download an app from the App storeso I rest it, using the reset switch which does not lose data. The problem is that the IPAD now only shows the white Apple logo on screen and has stayed like this for 2 hours, what should I do, Help Please.


iPad, iOS 7.0.3
  • 1. Re: Reset question
    Clyde77 Level 4 Level 4 (2,695 points)

    Hard Reset

    Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.

    if no result

    recovery mode

    open itunes on computer

    plug cable into computer not iOS device

    turn phone off

    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.

    look to computer should have message about recovery mode click ok and restore

    Peace, Clyde

    if u need an article see

    http://support.apple.com/kb/HT1808