Skip navigation

Reset question

96 Views 1 Reply Latest reply: Nov 11, 2013 3:05 PM by Clyde77 RSS
Dave1194 Calculating status...
Currently Being Moderated
Nov 11, 2013 2:16 PM

My Ipad stopped linking to sites via emails and would not download an app from the App storeso I rest it, using the reset switch which does not lose data. The problem is that the IPAD now only shows the white Apple logo on screen and has stayed like this for 2 hours, what should I do, Help Please.

iPad, iOS 7.0.3
  • Clyde77 Level 4 Level 4 (2,695 points)
    Currently Being Moderated
    Nov 11, 2013 3:05 PM (in response to Dave1194)

    Hard Reset

    Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.

    if no result

    recovery mode

    open itunes on computer

    plug cable into computer not iOS device

    turn phone off

    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.

    look to computer should have message about recovery mode click ok and restore

    Peace, Clyde

    if u need an article see

    http://support.apple.com/kb/HT1808

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.